Store Associate: SETÚBAL

Description

Job Summary: We are seeking a store associate for Setúbal, focused on customer satisfaction and experienced in spare parts and accessories for household appliances, to manage sales, customer service, and store organization. Key Highlights: 1. Focus on customer satisfaction and exceeding customer expectations 2. Comprehensive store management, from customer service to organization 3. Dynamic environment with opportunities for growth and challenges Feijósul is a leading company in the sector of spare parts and accessories for household appliances, and we are looking for a **store associate** for our **Setúbal store**, with knowledge in our field of activity. The primary mission is continuous customer satisfaction, aiming to exceed expectations and address challenges effectively. Benefits: * Meal card/ticket * Productivity bonuses **Functions/Responsibilities:** * Store opening and closing * Cleaning and organization * Customer service * Quotations * Orders * Receipts * Telephone support * Contacting customers with information on available stock or quotations and delivery timelines * Handling complaints * Monthly customer invoicing * Receiving orders, checking them, sorting orders for customers, and storing materials in correct locations * Window display rotation * Daily cash handling and bank deposits * Acquiring new customers (outreach) * Managing existing customers, i.e., maintaining contact to increase average transaction value * Initiatives to stimulate store growth * Filling out and analyzing the store’s Excel sheet to monitor progress against set objectives * Weekly, quarterly, and annual meetings **Candidate Profile:** * Honesty * Experience in the company’s field of activity (mandatory) * Drive and determination * Commitment, competitive spirit, leadership ambition, and goal-oriented persistence * Personal development (reading habits and continuous learning) * Accountability and recognition * Enjoys challenges (stepping outside comfort zone and thinking creatively) * Ability to perform multiple functions * Friendliness, dedication, and respect toward others * Positive attitude * Analytical and reasoning skills Type of position: Full-time Benefits: * Meal card/ticket * Free parking Experience: * Customer service: 1 year (mandatory) Work location: On-site