After-Sales Manager (m/f/d)

Description

Job Summary: We are seeking an After-Sales Manager to manage the business, monitor KPIs, organize teams, and promote customer loyalty and satisfaction in the automotive sector. Key Highlights: 1. Integration into a dynamic team within the largest Portuguese automotive group 2. Career progression opportunities within the Group 3. Continuous training and development ### **Job Posting Information** Type of Requirement **Recruitment**Open Date **13\-03\-2026**INR/INE Code **RHN/R/26/3992/1**Company **Grupo Salvador Caetano**Functional Area **After-Sales Retail**District/Municipality **Setúbal**City **Setúbal**Postal Code **2900\-000**Country **Portugal**Job Type **Full time**Industry **Automotive**### **Job Description** Welcome to the **Caetano** universe. We are the organization bringing together Salvador Caetano companies dedicated to automotive distribution and repair, with a **strong presence in Portugal and Spain**. We represent **21 automotive brands**, operating across more than 100 sales and service points—but we are much more than numbers: **we create mobility experiences that improve people's lives.** With specialized teams supporting each customer at every stage—**from car selection to after-sales service**—we guarantee a simple and confident experience. **We are always on the move, searching for talents eager to grow with us, learn quickly, and build solutions with real impact.** **What It Means to Be an After-Sales Manager:*** Monitor business performance and control operational KPIs * Collaborate in developing after-sales marketing campaigns * Be responsible for tracking after-sales business KPIs * Ensure smooth operation and organization of teams under your supervision * Promote customer loyalty and satisfaction * Demonstrate interest and curiosity in learning business-support IT tools * Be organized and possess strong analytical skills * Handle pressure effectively and manage time efficiently * Be agile and flexible, adapting easily to new contexts **What We Offer:*** An additional vacation day * Health insurance * Subsidies supporting personal and family life projects * Discounts on vehicles represented by Salvador Caetano * Benefits when purchasing products/services across various areas (leisure, technology, wellness, education, etc.) * Life insurance * Pension fund * Continuous training and development * Career progression opportunities within the Group, with strong national and international representation * Integration into a dynamic, youthful team—the largest Portuguese automotive group **What We Value:*** Experience as an After-Sales Manager in the automotive sector * Strong English language skills * Proficiency in IT systems, particularly: Power BI, MS Office, LinkedIn, Social Media, HTML, Google Analytics, Java, and Cognos * Proactivity, autonomy, and adaptability * Strong time and stress management, teamwork, and critical thinking **At Salvador Caetano, we help people move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and drives business evolution. Here, we encourage differences and include them. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.