Job Summary: Operational and administrative management and oversight of distribution services, including collections, couriers, and complaint handling. Key Highlights: 1. Management and coordination of goods shipments, ensuring deadlines and quality. 2. Monitoring of the logistics flow and handling of incidents. 3. Proactive profile with organizational skills and results orientation. **MISSION AND OBJECTIVES** \- Collection management; \- Courier management; \- Operational and administrative oversight of distribution services; \- Complaint handling. **TASKS AND RESPONSIBILITIES** \- Processing of collections; \- Coordination of courier activities: monitoring deliveries; \- Contacting customers (direct support during package delivery to resolve logistical issues); \- Management and coordination of goods shipments, ensuring delivery deadlines and quality; \- Monitoring of the logistics flow up to final delivery, ensuring compliance with required standards; \- Handling of incidents; **REQUIREMENTS AND COMPETENCIES** \- Secondary education qualification; \- Professional experience in similar roles (preferably within the same industry); \- Good user-level computer skills; \- Proactive profile with organizational, planning, control, and results-oriented capabilities are desired. \- Communication and interpersonal relationship skills. Work location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
