Job Summary: We are seeking a customer service professional who ensures efficient cash handling, informs customers about products/services, and resolves exchange/refund issues. Key Highlights: 1. Receive and assist customers with a fast and reliable payment process 2. Passion for customer service and strong customer orientation 3. Opportunities for professional growth and development ### **We want to get to know you—join us!** #### **Role** * Receive and assist customers in a fast and reliable payment process * Ensure proper cash management from opening to closing, adhering to all established procedures * Improve operational efficiency to ensure customer satisfaction * Provide customers with the welcoming experience they expect upon entering the store * Inform customers professionally about our products and services * Manage exchanges and returns, prioritizing solutions such as take-back, repair, or second-life initiatives. #### **Profile** * Passion for customer service and strong customer orientation * Clear communication, proactivity, and positive attitude * Ability to work in a team and in a dynamic environment * Proactivity in managing situations and resolving problems effectively * Ability to learn and use various technologies and multichannel commerce tools * Interest in physical activity and/or sports #### **We Offer** * Continuous training and support to achieve outstanding results * Integration into a dynamic and informal team * Opportunities for professional growth and development * A culture focused on employee well-being and customer satisfaction * Fixed salary + variable compensation
João Santos
Indeed · HR
João Santos
Indeed · HR
