Job Summary: A professional responsible for team management, reservation and financial control, and coordination of hotel operations, with a focus on customer service and incident resolution. Key Highlights: 1. Incident management and resolution 2. Coordination and organization of front desk tasks 3. Collaboration with other hotel departments **Job Responsibilities:** Developing staff schedules for the department Reservation control and management Incident management and resolution Revenue control and management Organizing and coordinating front desk staff tasks Coordinating hotel management tasks with other departments Monitoring credit balances on issued invoices Monitoring invoices received for services rendered Important Notes Specific training in customer service will be considered an advantage Knowledge and experience in hotel operations will be considered an advantage **What We Expect From You:** Organization and accountability Neat and tidy appearance Friendliness and courtesy Courtesy Ability to work under pressure Ability to handle complaints Common sense Translated with the free version of the translator \- DeepL.com Type of position: Part\-time, Full\-time Benefits: * Internet access * Housing allowance * Flexible working hours Work location: On\-site
João Santos
Indeed · HR
João Santos
Indeed · HR
