Description
Job Summary:
Promote the sale of merchandise and services, ensuring excellence in customer service and enhancing the Benfica brand.
Key Highlights:
1. Ensure excellence in customer service
2. Enhance the Benfica brand and its prestige
3. Proactivity and initiative in team work
Working Hours: Full\-Time
Location:
**PRIMARY FUNCTION MISSION**
Promote public sales of merchandise and services, adhering to quality standards in customer service and enhancing the Benfica brand and its prestige.
**KEY RESPONSIBILITIES**
✓ Ensure excellence in customer service and actively motivate all customers to purchase;
✓ Ensure product display, restocking, and inventory management according to quality criteria;
✓ Suggest improvements to product presentation for sale;
✓ Comply with all procedures related to cash handling and ticketing services.
**REQUIRED QUALIFICATIONS, EDUCATION AND TRAINING**
✓ Completion of 12th grade or a technical sales/commercial course (preferred);
✓ 1 year of experience in similar roles (preferred);
✓ Availability for rotating shifts and days off;
✓ User-level computer skills;
✓ English language proficiency.
**PERSONAL ATTRIBUTES AND SKILLS**
✓ Communication ability;
✓ Work methodology and organization;
✓ Customer and results orientation;
✓ Problem-solving skills;
✓ High sense of responsibility;
✓ Proactivity and initiative;
✓ Teamwork and interpersonal skills.