Hotel Receptionist

Description

Job Summary: Hotel The Emerald House is seeking a Second Shift Receptionist to handle administrative tasks, attend to guests, process check-ins/outs, and present hotel services in accordance with Hilton standards. Key Highlights: 1. Integration into a proactive team with talented professionals 2. Professional stability and continuous skill development 3. Constant challenges and career progression Hotel The Emerald House is currently recruiting a **Second Shift Receptionist** (m/f). Key Responsibilities: · Perform administrative duties inherent to the role, including ensuring detailed billing information is collected from each guest and correctly entered into their registration record; · Maintain an attentive and helpful attitude toward guests; · Process check-ins and check-outs during the shift; · Respond promptly to any guest requests; · Present hotel services; · Apply Hilton standards; · Conduct daily audits (when required to cover the night shift). Key Requirements: · Minimum mandatory education level; · Minimum of 2 years of verifiable experience in the field; · Fluency in English (mandatory); · A second foreign language is considered an advantage; · Proficiency in Office 365+ from an end-user perspective; · Excellent communication and interpersonal skills; · Flexibility regarding working hours, shift work, and weekends; · Experience with PMS Opera (preferred); · Must reside in Portugal. What We Offer: · Integration into a proactive team composed of exceptional, highly talented professionals; · Professional stability and continuous development of technical competencies; · Constant challenges and career progression. Send your CV to rh@emeraldhouse.pt Employment Type: Full-time