




Job Summary: We are seeking a PMO to manage production and operational transformation projects, focusing on process optimization and leading continuous improvement initiatives in the B2B Telecommunications sector. Key Highlights: 1. Lead operational transformation projects 2. Act as an internal consultant 3. Analyze KPIs and generate actionable recommendations **Your next challenge** ----------------------- Main responsibilities ✅ Map operational processes and identify improvement opportunities ✅ Define and implement new operating models across delivery, service, and field operations ✅ Lead operational transformation projects from diagnosis through to implementation ✅ Act as an internal consultant to various business units ✅ Support change management initiatives and adoption of new processes ✅ Analyze operational KPIs and translate data into actionable recommendations ✅ Ensure alignment among Operations, IT, Product, Commercial, and other stakeholders **Who are you?** ---------------- Are you looking for an exciting new challenge in Project Management? We are seeking a PMO for Production and Operational Transformation roles to join a challenging project in the B2B Telecommunications sector in Lisbon. We seek a professional with experience in operations and business transformation, capable of challenging existing models, identifying improvement opportunities, and leading operational transformation initiatives with direct impact on efficiency, customer experience, and team performance. What we seek ✔ Minimum 4–6 years’ experience in operations, production management, or operational transformation ✔ Proven experience in managing continuous improvement and transformation projects ✔ Knowledge of production operations, delivery, and field services ✔ Strong analytical capability and data orientation ✔ Experience in developing executive and operational documentation ✔ Excellent communication and influencing skills ✔ Ability to work autonomously in dynamic, changing environments Preferred qualifications * Experience in B2B Telecommunications * Knowledge of Lean, Kaizen, or Six Sigma * Familiarity with CRM, OSS/BSS, ITSM, or Telco systems * Advanced Power BI and Excel * English fluency SNAPSHOT DATE 17 July 2026 LOCATION Portugal, Lisbon JOB FUNCTION EXPERIENCE 2\-5 Years INDUSTRY Telecom, Technology, Media \& Other CONTRACT Employment **About us** ------------ We have become the trusted delivery partner of the most recognisable brands in Aeronautics, Defense, Automotive, Transport, Financial Services, and Energy as well as Government organisations, helping them convert their big ideas into reality


