HR Coordinator – Hotel Unit Coordination

Description

Job Summary: HR Coordinator for the hospitality industry, responsible for aligning HR policies between Management and hotel units, ensuring implementation and standardization of practices. Key Highlights: 1. Integration into a solid and expanding hotel group. 2. Access to benefits and discounts from NEYA Hotels and partner entities. 3. Free internal training academy and an additional vacation day on your birthday. NEYA Hotels seeks to strengthen its Human Resources Department by hiring an **HR Coordinator – Hotel Unit Coordination**, reporting directly to the Head of Human Resources. This professional’s primary mission is to ensure coordination between the Human Resources Department and various hotel units, guaranteeing the implementation, monitoring, and oversight of defined HR policies, processes, and projects. The role involves providing technical and operational support to hotel units, ensuring execution of previously approved initiatives and contributing to practice standardization, organizational development, and achievement of the department’s strategic objectives. **Main Responsibilities** * Act as the privileged liaison between the Human Resources Department and hotel units; * Ensure implementation and monitoring of HR policies, procedures, and projects approved by Management; * Support hotel units in recruitment and selection, onboarding, and offboarding processes, ensuring alignment with corporate guidelines; * Coordinate, monitor, and provide technical support to an HR Technician assigned to another hotel unit, ensuring and promoting process standardization across hotel units, delivering technical support, and guaranteeing correct implementation of policies approved by the Human Resources Department. * Promote standardization of people management practices across different Group units; * Monitor HR activities executed at the unit under their coordination, ensuring alignment with the organization’s strategic objectives defined by the Human Resources Department. * Support the technical and professional development of the individual under their functional supervision. * Coordinate and monitor execution of training and development plans defined by the HR Department; * Collect all monthly information related to schedules, vacations, absences, overtime, night shifts, etc., validate it with managers to ensure accurate payroll processing; * Provide technical support to hotel unit management teams on matters related to people management, performance, organizational climate, and employee engagement; * Ensure correct application of the organization’s compensation policies, benefits, and other HR practices; * Monitor compliance with labor legislation, internal regulations, and legal requirements applicable to the hospitality sector; * Support internal and external HR-related audits, ensuring implementation of defined corrective actions; * Support collection, analysis, and processing of HR management indicators across different units; * Prepare reports, dashboards, and analytical insights to support decision-making by the Human Resources Department; * Participate in cross-functional organizational transformation, digitalization, and continuous improvement projects for HR processes; * Identify opportunities for process improvement within units and submit proposals to the Human Resources Department for validation and approval; * Conduct regular visits to hotel units for operational monitoring and support in implementing HR initiatives; * Promote standardization of procedures and dissemination of best practices in people management across different units. ### **Requirements** * Bachelor’s degree in Human Resource Management, Business Administration, or a related field; * Minimum 5 years’ professional experience in generalist HR roles within the hospitality or tourism sector (mandatory requirement); * Prior experience coordinating 1–2 individuals or functionally supervising HR professionals will be valued (preferred criterion); * Solid knowledge of all HR subsystems; * Up-to-date knowledge of Portuguese labor legislation, including the AHP Collective Labor Agreement (CCT); * Experience implementing and monitoring HR projects in multi-unit contexts will be valued; * Strong influencing, communication, and interpersonal skills across hierarchical levels; * Excellent organizational, planning, and priority management abilities; * High sense of responsibility, autonomy, and results orientation; * Analytical mindset and problem-solving capability; * Proficiency in HR management tools and Microsoft Office; * Intermediate/Advanced Excel (mandatory requirement); * Experience in payroll processing (preferred); * Familiarity with HR metrics and people analytics concepts; * Willingness to travel outside Lisbon biweekly. **Behavioral Profile** * Team spirit, respect for colleagues, and integrated teamwork are essential for success in this role; * Internal customer orientation; * Ability to coordinate and supervise operational teams; * Proactivity and dynamism; * Adaptability to continuously evolving environments; * Discretion and confidentiality; * Collaborative mindset and focus on continuous improvement. **Note:** This position does not include decision-making authority over HR policies or procedures; responsibilities are limited to their implementation, monitoring, and oversight, always aligned with and following validation by the Human Resources Department. ### **Benefits** * Integration into a solid and expanding hotel group; * Compensation commensurate with the role performed, based on proven experience; * Access to benefits and discounts from NEYA Hotels; * Access to benefits and discounts offered by partner entities; * Free internal training academy; * An additional vacation day granted on your birthday; * Baby kit for new parents; NEYA HOTELS is committed to Sustainability and achieving the Sustainable Development Goals. This opportunity is open to any candidate meeting the stated requirements, regardless of personal circumstances. We commit to Equal Treatment and Equal Opportunity for all candidates and oppose discrimination in all its forms. If you meet the above requirements and are interested in this opportunity, please submit your application along with your CV to https://careers.largotempo.com, indicating "Senior HR Technician" in the subject line.