Description
Summary:
Seeking a Dutch-speaking Content Moderator to maintain a safe, trustworthy e-commerce platform by reviewing content and ensuring compliance with policies and standards.
Highlights:
1. Help maintain a safe and trustworthy e-commerce platform
2. Review content in line with quality benchmarks
3. Adapt to policy updates and follow standard operating procedures
### **️ Content Moderator (Dutch)**
Now partnering with a leading Outsourcing/BPO company!
Lisbon, Portugal \| On\-site \| Full\-time (6\-month contract)
Are you a Dutch\-speaking professional with sharp judgment and a passion for e\-commerce? We're looking for a **Content Moderator** to help maintain a safe, trustworthy platform in a modern Lisbon workplace!
#### **Duties \& Responsibilities**
Maintain strong knowledge and enthusiasm for leading e\-commerce products, services \& industry standards
Review content in line with established SLAs and quality benchmarks
Ensure uploaded content complies with platform policies, legal standards \& safety guidelines
Adapt to policy updates, schedule changes, and follow standard operating procedures consistently
Identify and escalate issues through proper internal channels, adhering to company protocols
#### **Requirements**
Native/fluent Dutch (verbal \& written), fluent English (B2 minimum)
Excellent moderation abilities — clear communication, sound judgment, local market insight
Solid understanding of e\-commerce platforms and industry practices
Able to manage high workloads and maintain performance during peak promotional periods
Ability to work in shift rotation (Monday–Sunday, 24/7\)
Strong customer service skills — empathy, effective communication, balanced decision\-making
#### **Benefits**
Modern office in a city center, easily accessible by public transportation
Comprehensive initial training and guidance to ensure you're well prepared
Support from colleagues with coaching and mentoring opportunities
Health and wellbeing initiatives
️ Monthly meal allowance
And many more!
**Ready to help keep a global e\-commerce platform safe and trustworthy? Apply now!**
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