Summary: Provide second-line application support, ensuring service continuity, administering platforms, diagnosing incidents, and collaborating with teams to optimize services. Highlights: 1. Provide second-line application support for international market clients. 2. Administer, monitor, and maintain application platforms. 3. Manage deployments across on-premises and cloud infrastructures. **Job Title: Application Support** **Location: Lisbon, Portugal** **Work Regime: Full\-time \& Hybrid** **Responsibilities and Tasks:** * Provide second\-line application support for international market clients, ensuring service continuity and compliance with agreed SLAs. * Administer, monitor, and maintain application platforms, ensuring performance, stability, and security. * Diagnose and resolve incidents, perform root cause analysis, and implement corrective and preventive measures. * Manage deployments, configuration changes, and environment maintenance across on\-premises and cloud infrastructures (Azure, AWS, Google Cloud). * Collaborate with infrastructure, development, and client teams to support releases, improvements, and ongoing service optimization. ### **Benefits** **Important**: * Our company does not sponsor work visas or work permits. All applicants must have the legal right to work in the country where the position is based. * Only candidates who meet the required qualifications and match the profile requested by our clients will be contacted. **\#VisionaryFuture \- Build the future, join our living ecosystem!**