Operational Coordinator Azambuja

Description

Job Summary: We are seeking an Operations Coordinator to lead teams, ensure excellence in customer delivery, and optimize productivity in a safe environment. Key Highlights: 1. Leadership in delivering customer excellence 2. Team training and development 3. Implementation of continuous improvements We deliver unparalleled excellence to our customers, and our Operations Coordinators are the frontline leadership responsible for delivering that excellence. Can you envision yourself serving as the frontline link between business success and employee engagement? Do you possess the competencies required to ensure optimal productivity while maintaining a safe working environment for all employees? If yes, keep reading. In this Operations Coordinator role: * Train and develop the team on processes, procedures, and responsibilities—especially new employees; * Communicate daily objectives to your team and ensure adherence to agreed service levels with the customer; * Plan the allocation of human and other resources required for operations; * Control and manage goods dispatch operations in accordance with provided guidelines; * Implement corrective actions based on complaint evaluations and operational performance indicators; * Actively communicate with the team (individual feedback, shift start/end briefings); * Comply with DHL procedures and policies, as well as best practices in occupational safety, hygiene, and health. If you are an active leader with a positive attitude and passionate about getting things right the first time, join us and become an essential part of our day-to-day operations. Required Profile: * Minimum high school diploma (12th grade); * Leadership and communication/influence capabilities; * Ability to work under pressure and manage human resources; * Availability for fixed/rotating shifts; * Ability to work under pressure and manage human resources; * Proficiency in Office applications (Excel / PPT / Power BI – preferred); * Knowledge/experience in implementing continuous improvement methodologies.