Summary: Join a dedicated team ensuring a secure and positive digital environment for a premier global social media platform's user base. Highlights: 1. Opportunity to launch a global career in Europe's sunniest capital 2. Comprehensive professional training provided 3. Active support for internal promotion and professional growth * **Eligibility:** ***Strictly for applicants currently based in Portugal*** * **Compensation:** €1,237 Gross per month (12\-month structure) * **Schedule:** 40 hours per week (5 days a week, rotating shifts between 07:00 and 00:00\) Ready to launch a global career in Europe's sunniest capital? We are seeking motivated Ukrainian speakers to join our expanding, multicultural operations center in Lisbon. In this role, you will act as a vital line of defense for the user base of a premier global social media platform. You will be part of a dedicated team working to ensure a secure, respectful, and positive digital environment for millions of daily users. **Core Duties \& Responsibilities** ----------------------------------- As a Content Analyst, you will manage platform safety and enforce community guidelines through the following tasks: * **Content Auditing:** Review and evaluate user\-generated material—including text, images, videos, and profiles—to ensure strict adherence to platform policies. * **Threat Mitigation:** Identify, flag, and remove harmful, abusive, or fraudulent content to preserve the integrity of the digital ecosystem. * **Escalation Resolution:** Handle escalated user reports regarding account security, vulnerabilities, and safety violations with high accuracy. * **Performance Metrics:** Maintain an objective, empathetic approach while consistently meeting established speed, productivity, and quality benchmarks. **Candidate Profile** --------------------- ### **Requirements (Must\-Haves):** * **Language Skills:** Native or near\-native mastery of **Ukrainian**, coupled with a strong command of **English (minimum B2 level)** for corporate training and internal corporate alignment. * **Legal Status:** Must possess valid European Union Citizenship, a Portuguese Residency Card (*Título de Residência*), or official Refugee Documentation. * **Resilience:** Comfortable analyzing sensitive online material and capable of thriving in a fast\-paced environment with a rotating roster. ### **Preferences (Nice\-to\-Haves):** * Prior experience in content moderation, digital safety, or customer support is advantageous but not mandatory—comprehensive professional training is provided. **Relocation Support (Domestic Only)** -------------------------------------- To ensure a seamless transition for candidates relocating to Lisbon from other regions within Portugal, we provide: * **Travel Reimbursement:** Coverage for your initial domestic transit expenses to Lisbon. * **Company Housing:** A private bedroom in a modern, shared company apartment from your start date. * **Administrative Guidance:** Hands\-on assistance with local bureaucracy, including updating your NIF (tax), social security records, and regional address details. **Workplace Perks \& Culture** ------------------------------ * **Professional Growth:** We actively support internal promotion, with frontline analysts regularly transitioning into Quality Auditor, Trainer, or Team Leader roles. * **Health \& Wellness:** Comprehensive private medical insurance, dedicated mental health support networks, and wellness programs. * **Vibrant Atmosphere:** Work alongside a diverse workforce representing over 50 nationalities in a state\-of\-the\-art, tech\-forward office environment. * **Lifestyle Extras:** Free Portuguese language courses, company\-sponsored sports teams, surfing excursions, and regular social events. * **Stability:** Reliable monthly compensation paired with the professional prestige of partnering with a globally recognized social media giant.
João Santos
Indeed · HR
João Santos
Indeed · HR
