Star Assistant - C. Santos VP Alfragide

Description

Job Summary: We are seeking a Star Assistant to welcome and assist customers, ensuring a comfortable experience and satisfaction, managing the reception area and implementing company procedures. Key Highlights: 1. Integration into a competitive team with a focus on continuous training 2. Real career advancement opportunities 3. Employee support program focused on physical, mental, and emotional well-being **Star Assistant \- C. Santos VP Alfragide** **Location:** Alfragide C. Santos VP is a leading brand in the Portuguese automotive sector, the official representative of Mercedes\-Benz, smart, Aston Martin, and Maserati. With a presence across multiple locations \- Lisbon, Cascais, Porto, South Bank, and Madeira \- the company boasts over one hundred years of history, distinguished by technical excellence, innovation, and outstanding customer service. **Job Description** * Welcoming and providing specialized customer service, identifying customer needs and directing them to the respective Customer Manager, Salesperson, or other organizational staff; * Enhancing and facilitating the customer experience, making it as comfortable as possible; * Informing customers of potential waiting times; * Remaining available and accessible to showroom visitors; * Ensuring customer satisfaction; * Managing the customer reception area and maintaining its cleanliness; * Implementing, monitoring, and consolidating company standards and procedures, as well as those defined under the Quality Management System. **Profile** * Completed secondary education (12th grade); * Excellent personal presentation; * Foreign language skills (English); * User-level knowledge of information systems; * Sensitivity to perceive and understand customer interests; * Outstanding communication skills; * Ability to work effectively in a team and self-organize; * Dynamic, positive profile with ease of adaptation to change. **We Offer** * Integration into a competitive team, strongly committed to continuous training and offering real career advancement opportunities; * Remuneration commensurate with your experience and the value you bring to the role; * Meal card, health insurance, and access to various agreements and partnerships promoting your well-being; * Employee support program focused on physical, mental, and emotional well-being. We distinguish ourselves through technical excellence, innovation, and outstanding customer service, and we seek professionals who wish to grow with us and become part of a team that values rigor, trust, and passion for the automotive industry. Join us! Work location: On-site