Seamless Travel Senior Solution Architect

Description

Summary: The Seamless Travel Senior Solution Architect designs, tailors, and delivers end-to-end technical solutions for major European airport customers, ensuring alignment with Amadeus standards. Highlights: 1. Design and deliver end-to-end technical solutions for major European airports 2. Lead pre-sales, solution design, and technical deployments 3. Ensure mission-critical 24/7 operational requirements are met **Job Title** Seamless Travel Senior Solution Architect**Summary of the Role** The **Seamless Travel Senior Solution Architect** will design, tailor, and deliver end‑to‑end technical solutions for major European airport customers within the Seamless Travel division. Working closely with software, network, hardware and cloud teams, the role ensures that each customer deployment is architected to meet mission‑critical, 24/7 operational requirements and fully aligns with Amadeus security, cloud, and enterprise standards. This position plays a key role in pre‑sales, solution design, customer workshops, infrastructure definition, and the technical leadership of deployments and change requests. **Key Responsibilities** ======================== ### **Solution Architecture \& Customer Engagement** * Act as Solution Architect for self‑service airport projects, participating in customer technical meetings and producing customer‑facing solution documentation. * Build tailored technical and functional architectures using Amadeus standard solution components. * Support pre‑sales cycles and RFP/RFI responses by defining the solution, identifying technical gaps, and contributing to estimation activities. * Translate business and operational requirements into secure, scalable, end‑to‑end architectures. ### **Cloud, Infrastructure \& Network Design** * Design, set up, and maintain secure cloud and hybrid infrastructures, including AWS networking (VPCs, WAFs, IAM, security groups) and connectivity to on‑premise airport systems. * Define airport network integration models, connectivity flows, and security postures for edge devices and on‑site infrastructure. * Ensure architectures meet the needs of **mission‑critical 24/7** environments and comply with regulatory and operational constraints. ### **Security \& Compliance** * Implement and optimize security tooling, monitoring, alerting, and integrations with third‑party platforms. * Coordinate penetration testing activities for systems handling sensitive data and ensure remediation plans are properly executed. * Maintain adherence to internal security policies and respond to customer security assessments, questionnaires, and non‑standard requests. * Protect public endpoints and ensure continuous alignment with evolving cyber‑security threats. ### **Delivery, Integration \& Operational Support** * Contribute to customer deployments, technical migrations, and regulatory or mandated upgrades. * Manage change requests from existing customers and evaluate technical impacts. * Automate operational tasks to improve reliability, speed, and maintainability. * Work collaboratively with software engineering teams and provide input on high‑level design when needed. ### **Collaboration \& Knowledge Enablement** * Collaborate with cross‑functional, global teams across engineering, security, and delivery. * Share knowledge and upskill colleagues on cloud, networking, and security best practices. * Promote continuous improvement and architecture consistency across AAO implementation projects. **About the ideal candidate** ============================= * Proven experience delivering end‑to‑end technical solutions in regulated, complex, multi‑stakeholder environments (airports, transport, banking, healthcare, telco, etc.). * Experience as a Solution Architect, Customer Solution Architect, Network Architect professional, ideally within global and matrix organizations. * Experience in cloud and hybrid infrastructure, secure network design, IAM, firewalls, TLS/certificates, OS/device hardening, and vulnerability management. * Hands‑on experience with AWS (Azure/GCP acceptable) and cloud networking fundamentals. * Experience architecting and delivering **mission‑critical 24/7** operational systems. * Demonstrated experience with multi‑site rollouts, hardware/software deployments, and edge device integrations. * Solid understanding of automation, scripting (Python, shell), CI/CD pipelines, Git, and Agile methodologies. * Familiarity with logging, monitoring, and observability platforms (Elastic experience is a plus). * Ability to communicate effectively with both technical and non‑technical stakeholders. **What can we offer you?** A critical mission and purpose \- At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose. A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, from on\-the\-job training to formal activities, and daily interactions. A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well\-being. A complete rewards offer \- Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits. A flexible working model \- Embrace our flexible working model, enabling you to excel wherever and however you work best. A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment. A Reliable Company \- Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees. \#LI\-EMEA **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.