Rental Sales Agent

Description

Job Summary: Customer service and sales professional responsible for managing vehicle rentals, preparing quotations, and handling complaints, with a focus on customer satisfaction. Key Highlights: 1. Integration into a solid group with growth-oriented projects 2. Professional and personal training and development 3. Real opportunity for career progression **Responsibilities** --------------------- * Receive and welcome customers with or without prior reservations; provide information about the vehicle rental process and perform customer check-in, including recording payment information and providing rate details; * Analyze the customer's reservation and needs, suggesting additional services, products, and upgrades that meet those needs, thereby enhancing customer satisfaction and increasing sales; * Perform customer check-out, including recording information and requesting completion of the customer satisfaction survey; * Prepare quotations requested by customers based on an analysis of their needs and vehicle availability; * Handle complaints via email correspondence; * Carry out other tasks, not specified above, necessary to achieve company objectives and ensure the smooth operation of Sixt. **Profile** ---------- * Minimum required education level (12th grade); * Prior professional experience in sales, preferably with public-facing experience; * English language proficiency; * Proficiency in Microsoft Office applications; * Availability to work rotating shifts; * Valid Class B driver's license; **We Offer** -------------- * Integration into a solid and reputable group currently implementing multiple growth initiatives. * Training and opportunities for professional and personal development. * A real opportunity for career progression, aligned with performance and demonstrated competencies. * Competitive working conditions and social benefits (Health Insurance, Life Insurance, and access to a Pension Plan).