Counter Assistant – Porto Airport

Description

Job Summary: The Counter Assistant’s ultimate mission is the customer, performing duties in accordance with defined quality and service standards. Key Highlights: 1. Focus on customer service and product restocking. 2. Organization and cleanliness of the workspace. 3. Cash register opening and closing. **Description:** ---------------- **Move\-towards AREAS!** Areas, one of the world’s leading companies in Food Service \& Retail within the travel industry, currently employs 24,000 people and serves 350 million customers annually across its 2,200+ locations in 11 countries — Europe, Mexico, Chile, and the USA. We invite you to join us: In Portugal, we are seeking a Counter Assistant – Porto Airport, on a full-time basis. Reporting to the Center Manager, your mission will ultimately center on the customer. You must perform duties in line with established quality and service standards, procedures, and regulations. Ensure customers leave with the best possible impression of the establishment’s quality/service. **Main Functions and Responsibilities:** * Customer service * Centralizing attention on the customer * Product restocking * Organization and cleanliness of the workspace * Cash register opening and closing **Compensation Plan / Rewards and Benefits:** * Monthly Base Salary: €960; * Meal Allowance via meal card: €150.00; * Absence Allowance: €47.00; * Attendance Bonus: €40.00; * Quarterly Bonus; * Areas Challenger; * Access to the MY AREAS e-learning and training platform; * Health Insurance after 9 months of employment; * Health, disability, and diversity support programs; * Employee Card – discounts at our establishments in Portugal and Spain; * Savings Club; * Two consecutive days off, rotating or fixed; * Shift work hours between 06:00 and 23:30; **Requirements:** ----------------- * Ability to work effectively in a team * Organizational and time management skills * Strong communication skills * Sense of responsibility * Good English language skills (preferred) Important Notes: To work at the airport, your criminal record must be clean (no entries). Also required: valid official documents — Citizen Card or Residence Permit, Social Security registration, and Taxpayer Number.