Description
Job Summary:
S Team Consulting is seeking a dynamic Customer Service Assistant to handle customer interactions and complaint management, ensuring accurate information delivery and adherence to client rules.
Key Highlights:
1. In-person and telephone customer service
2. Complaint and conflict management
3. Marketing aptitude
**S Team Consulting**, a customized outsourcing solutions company belonging to the **TRIVALOR Group**, is currently recruiting for the position of **Customer Service Assistant**, for a client located in the **Setúbal** area:
**Profile**:
* Dynamism;
* Minimum completed 12th grade;
* Experience in in-person and telephone customer service;
* Experience in complaint and conflict management;
* Management of lost and found items, archiving, etc.;
* Marketing aptitude;
* Driver's license and personal transportation (preferred);
* Proficiency in Microsoft Office.
**Responsibilities**:
* Provide customer service;
* Deliver information to the public;
* Comply with client rules.
**Working Hours**:
* Part-Time
* Weekdays
* 6:00 PM – 11:00 PM
**Start Date**:
· Immediate
**Terms & Conditions**:
* Employment contract;
* Base salary and meal allowance;
* Night shift allowance;
* Absence bonus;
* Salary range: €575.00 – €732.75
* Appropriate work tools provided.
**For additional information, please contact us via the following channels:**
\- S Team Consulting \- Outsourcing Solutions – www.steamconsulting.pt
\- Trivalor Recruitment – www.trivalor.pt
\- recrutamento@steamconsulting.pt.
\- WhatsApp Community \| Recruitment: https://chat.whatsapp.com/HR6OFEUnS7yB9z6YykMO9T
Pursuant to Law No. 4/2019, dated January 10, it is hereby notified that 2% of the hiring referenced in this announcement is reserved for persons with disabilities having an incapacity degree equal to or greater than 60%.
Recruitment Policy available on the official website.
Compensation: €575.00 – €732.75 per month
Benefits:
* Internet access
* Meal card/ticket
* Free parking
Work Location: On-site