Customer Service

Description

Job Summary: We are seeking professionals for customer service, table service, order preparation and beverage handling, organization, and cleaning — all contributing to efficient and high-quality service. Key Highlights: 1. Focus on product quality and excellence in customer service. 2. Join a dynamic team where professionalism and personal development are valued. 3. Opportunity for growth in restaurant, cafeteria, and pastry operations. About Grupo Nova Real The **Grupo Nova Real** is a foodservice group encompassing various concepts in pastry, cafeteria, and restaurant operations, distinguished by the quality of its products, excellence in customer service, and commitment to continuous improvement. We are currently expanding and seeking individuals eager to join a dynamic team where professionalism, teamwork, and the desire to grow are highly valued. Positions are available at both **Doce Mar by Nova Real**, located in Foz do Porto, and **Nova Real Confeitaria**, located in Carvalhido. Main Responsibilities * Customer service and assistance; * Table service; * Preparation and delivery of orders; * Preparation of hot and cold beverages; * Restocking of products; * Organization of dining areas and service zones; * Cleaning and sanitizing equipment, utensils, and workspaces; * Assisting with goods reception and storage; * Adherence to company-defined operational procedures; * Compliance with hygiene and food safety standards; * Collaboration with the rest of the team to ensure efficient and high-quality service; * Execution of other tasks compatible with the role and necessary for smooth daily operations. Desired Profile * Passion for customer service; * Friendliness and positive attitude; * Responsibility and commitment; * Organizational skills and attention to detail; * Availability to work rotating shifts, weekends, and holidays. We Value * Experience in public-facing roles; * Experience in restaurant, cafeteria, or pastry operations; * Ability to learn quickly and willingness to advance professionally. Compensation: Up to €1,400.00 per month Benefits: * Commercial discounts Work Location: On-site