Fleet Support

Description

Job Summary: JAP Group is seeking a Fleet Support to manage and organize the vehicle fleet, ensuring compliance and customer satisfaction. Key Highlights: 1. Integration into a solid and credible group with growth-oriented projects 2. Opportunity for professional development and career progression 3. Favorable working conditions and social benefits With a century-long legacy in the automotive and mobility sector, JAP Group represents 15 automotive brands across more than 60 sales and service locations. It owns **CARBY**, **MATRIZAUTO** (the country’s largest *megastore* for semi-new and used vehicles), and the **SIXT** rent-a-car master franchise in Portugal. Nationally, it is also a benchmark in the agricultural and industrial machinery and cargo handling equipment markets through Entreposto Máquinas, the official representative of over 10 brands in this sector. In Africa, the Group operates in Angola, Kenya, Uganda, and Tanzania, where it is an emerging force in the heavy-duty vehicle (MAN) and agricultural/industrial machinery markets. In Mozambique, under the Entreposto brand, it is a reference provider of mobility solutions—including light and heavy vehicles, agricultural and industrial machinery, and related services. Joining the JAP universe means committing to evolution and diversity across markets, customers, geographies, people, and teams. If you are seeking an attractive professional challenge, this project is for you! **Fleet Support** ================= **Responsibilities** --------------------- * Analyze customer reservations and fleet availability across stations to ensure all stations have the vehicles selected by customers, in optimal operational and presentation condition; * Organize the station layout so vehicles are parked by category, optimizing space and time during vehicle handover to customers; * Coordinate and authorize vehicle relocations, generate transfer slips, and inform subcontracted staff, if required, about scheduled relocations; * Conduct internal audits by randomly inspecting vehicles and cross-checking against existing computerized records; * Report mechanical issues communicated by customers upon vehicle return; assess the vehicle’s condition; request towing; forward the vehicle to the workshop; verify mileage and fuel level; and issue refueling instructions, if necessary; * Activate, on the platform, the “ready-to-go” status for vehicles and notify subcontracted staff to position them appropriately in the parking area; * Ensure all vehicles carry the required documentation to comply with legal requirements and internal policies; * Deliver vehicles to customers, explaining vehicle-specific features and addressing questions as needed; * Perform vehicle check-in upon customer returns, inspecting and recording any damages; * Register SIXT fuel receipts on the platform for cost control; * Analyze the monthly fuel report, cross-referencing data with platform entries to detect and correct errors; * Submit, monthly, information on Via Verde devices per station for inventory control; * Remove vehicles from the platform upon notification from Central Services regarding scheduled maintenance, rendering them unavailable for rental, and alert subcontracted staff to dispatch them to the workshop; * Carry out other tasks not specified above, essential to achieving objectives and ensuring SIXT’s smooth operation. **Profile** ---------- * Minimum mandatory education level (12th grade); * Minimum one year of professional experience, preferably with fleet management knowledge; * English language proficiency; * Availability to work rotating shifts; * Valid Class B driver’s license. **We Offer** -------------- * Integration into a solid and credible group currently implementing multiple growth initiatives; * Training and opportunities for professional and personal development; * Genuine career progression opportunities aligned with performance and demonstrated competencies; * Favorable working conditions and social benefits (Health Insurance and Life Insurance).