Valpacos Call Center Customer Service Job Listings

Service Representative (German-speaking) - for Audi - Remote65181726809731120

Indeed

Service Representative (German-speaking) - for Audi - Remote

Summary: Join as a Customer Service Representative for Audi, ensuring operational excellence and improving customer journeys. Highlights: 1. Career growth and personal development opportunities 2. Represent a leading European automotive brand 3. Recognized with awards for best workplaces and culture **Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a **Customer Service Representative for Audi in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \& customer journey improvement. **Career growth and personal development** We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Service Representative, you will: * Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow\-ups in the CRM system. * Collaborate with colleagues to enhance the overall customer experience. * Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information. * Exhibit warmth and enthusiasm in every customer interaction * Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively. **Your qualifications** Concentrix is a great match if you: * Have a high level of German (C1 written and oral) and a good level of English (B2\) * Have 1 year of experience in a call center or customer service role, preferably in the automotive industry. * Are passionate about automotive topics and skilled in digital tech * Are strong attention to detail and organizational skills. * Are excellent problem\-solving skills and a creative, solution\-oriented mindset. If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: * Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction * Full\-time with indefinite contracts (negotiable depending on your experience and our client's needs) * Competitive salary and performance bonus * Full Work from Home position based in Portugal. * Bring\-a\-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” **Concentrix is an equal\-opportunity employer** *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* **Eligibility to work** In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. **\#DEBRAGA** Job Type: Full\-time Language: * German fluently (Required)

Vila Real District, Portugal

Service Representative (German-speaking) - Volkswagen - Remote65181724944898121

Indeed

Service Representative (German-speaking) - Volkswagen - Remote

Summary: Join as a Customer Service Representative for Volkswagen in Portugal (Remote) to ensure performance goals are met and client expectations for operational excellence are fulfilled. Highlights: 1. Opportunity to grow and be inspired in a global technology and services leader 2. Engage with Volkswagen Group customers with professionalism and enthusiasm 3. Access to free Learning and Leadership Development programs **Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a **Customer Service Representative for Volkswagen in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \& customer journey improvement. **Career growth and personal development** We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Service Representative, you will: * Responding to customer inquiries via phone, chat, and email, representing **Volkswagen Group** with professionalism and enthusiasm.Maintain clear and accurate documentation of customer interactions, resolutions, and follow\-ups in the CRM system. * Collaborate with colleagues to enhance the overall customer experience. * Staying updated on Volkswagen Group’s latest offerings, policies, and services to provide customers with accurate and timely information. * Exhibit warmth and enthusiasm in every customer interaction * Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively. **Your qualifications** Concentrix is a great match if you: * Have a high level of German (C1 written and oral) and a good level of English (B2\) * Have 1 year of experience in a call center or customer service role, preferably in the automotive industry. * Are passionate about automotive topics and skilled in digital tech * Are strong attention to detail and organizational skills. * Are excellent problem\-solving skills and a creative, solution\-oriented mindset. * Have passion for continuous learning and adapting to new technologies and processes at Volkswagen Group. If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: * Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction * Full\-time with indefinite contracts (negotiable depending on your experience and our client's needs) * Competitive salary and performance bonus * Full Work from Home position based in Portugal. * Bring\-a\-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” **Concentrix is an equal\-opportunity employer** *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* **Eligibility to work** In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. **\#DEBRAGA** Job Type: Full\-time Language: * German fluently (Required)

Vila Real District, Portugal

Burger King Chaves Delivery Rider65181589881218122

Indeed

Burger King Chaves Delivery Rider

Job Summary: Hiring delivery riders for a fast-food restaurant, focusing on order delivery, assistance in food preparation, and customer service. Key Highlights: 1. Team integration with human, diverse, and inclusive leadership 2. Professional development and growth opportunities 3. Renowned multinational company in expansion **Description:** ---------------- Burger King is currently recruiting delivery riders for its restaurant located in Chaves, on a part-time basis. Our teams are a key element of our company, so having excellent team members is essential. We are committed to more human, diverse, and inclusive leadership; therefore, if you identify with these values and are hungry for a new challenge, this is your Whopportunity to join a renowned multinational company and build a solid professional career. At Burger King, we are growing at a dizzying pace and are experiencing full-scale expansion, enabling us to offer growth opportunities to those who wish to embrace our challenge. Are you hungry for success? This is your home—the famous Home of The Whopper will be yours too! \#jobopening \#fastfood \#jobopportunity \#burgerking \#homeofthewhopper \#bk \#recruitment Role: * Pick up and deliver orders to customers’ homes * Assist in food preparation and packaging * Provide customer service during the delivery process * Clean equipment and facilities **Requirements:** ----------------- * Motorcycle driving license or permit * Customer service orientation * Availability to work part-time or full-time, including weekends and holidays * Previous experience in a similar role (preferred) * Ability to work effectively in a team **WE OFFER:** * Permanent contract * Immediate onboarding * Motorcycle and personal protective equipment provided by the company * Opportunities for professional development and growth

R. 1º de Dezembro 8, 5400-193 Chaves, Portugal

Store Operator - Vila Real65083127762179123

Indeed

Store Operator - Vila Real

Welcome to hôma! Since our founding in 1999, **hôma** has been committed to bringing the concept of **happy home living** to more and more homes. With a growing presence in Portugal and Spain, we are closer to you than ever before. Today, we count on over 850 dedicated employees, distributed across stores throughout Portuguese territory and also in Spain. If you have already realized that we are a company with great relevance in the home decoration and household goods market, we have even more to share: we are just getting started! Our ambition for growth is huge, and we want you to be part of this journey. So, what are you waiting for? If you are passionate about what you do, join our team and help us spread smiles! **But, what does a Store Operator do?** * Ensures product display and restocking in-store; * Attends to and supports customers’ needs; * Cooperates in store organization and tidying; * Performs cashier duties; * Provides operational support to the warehouse; * Participates in campaign preparations. **Do you have what it takes to become a true hôma Store Operator? We expect the following from you:** * Strong communication skills; * Professional appearance and conduct; * Secondary education (12th grade) or vocational training (preferred); * Initiative and a strong desire to deliver the best shopping experience to our customers. **What do we offer you?** * Fixed and variable salary package; * Team performance bonuses (subject to achievement of objectives); * Health insurance (after 12 months of employment); * Birthday as an additional holiday day; * Integration into a solid, growing/expanding company; * Career development and professional growth opportunities; * Agreements and partnerships with external entities (pharmacies, gyms...); * Employee discount; * hôma Care – Employee Support Program **Our only work specifics are:** * Full-time/Shift work; * Rotating days off; * Weekend and holiday work. Excited? Send us your application—we’re eager to meet you! … and remember, **happy work living!**

8766+MC, 5000 Vila Real, Portugal

Burger King Motorcycle Delivery Person – Chaves64731078724739124

Indeed

Burger King Motorcycle Delivery Person – Chaves

**Description:** ---------------- Burger King is currently recruiting home delivery personnel for its restaurant located in Chaves, on a part-time basis. Our teams are a key element of our company, so having excellent employees is essential. We are committed to more human, diverse, and inclusive leadership; therefore, if you identify with these values and are hungry for a new challenge, this is your Whopportunity to join a renowned multinational company and build a solid professional career. At Burger King, we are growing at a dizzying pace and are currently undergoing full-scale expansion, enabling us to offer growth opportunities to those willing to embrace our challenge. Are you hungry for success? This is your home—the famous Home of The Whopper will be yours too! \#jobopening \#fastfood \#employmentopportunity \#burgerking \#homeofthewhopper \#bk \#recruitment Job Responsibilities: * Pick up and deliver orders to customers’ homes * Assist in food preparation and packaging * Provide customer service during the delivery process * Clean equipment and facilities **Requirements:** ----------------- * Motorcycle driving license or permit * Customer service orientation * Availability to work part-time or full-time, including weekends and holidays * Prior experience in a similar role (preferred) * Ability to work effectively in a team **WE OFFER:** * Permanent employment contract * Immediate integration * Motorcycle and personal protective equipment provided by the company * Opportunities for professional development and advancement

R. 1º de Dezembro 8, 5400-193 Chaves, Portugal

Service Representative (French-speaking) - For Audi - Remote64608031470979125

Indeed

Service Representative (French-speaking) - For Audi - Remote

**Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a **Customer Service Representative for Audi in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \& customer journey improvement. **Career growth and personal development** We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Service Representative, you will: * Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow\-ups in the CRM system. * Collaborate with colleagues to enhance the overall customer experience. * Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information. * Exhibit warmth and enthusiasm in every customer interaction * Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively. **Your qualifications** Concentrix is a great match if you: * Have a high level of French (C1 written and oral) and a good level of English (B2\) * Have 1 year of experience in a call center or customer service role, preferably in the automotive industry. * Are passionate about automotive topics and skilled in digital tech * Are strong attention to detail and organizational skills. * Are excellent problem\-solving skills and a creative, solution\-oriented mindset. If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: * Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction * Full\-time with indefinite contracts (negotiable depending on your experience and our client's needs) * Competitive salary and performance bonus * Work from home in Portugal * Bring\-a\-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” **Concentrix is an equal\-opportunity employer** *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* **Eligibility to work** In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. **\#FRBRAGA** Job Type: Full\-time Language: * French fluently (Required)

Bragança District, Portugal

Moto Distributor Burger King Chaves64531668169474126

Indeed

Moto Distributor Burger King Chaves

**Description:** ---------------- Burger King is recruiting home delivery distributors for the restaurant located in Chaves on a part-time basis. Our teams are a key element for our company, therefore having good collaborators is important. We are committed to more human, diverse, and inclusive leadership, so if you identify with this and are hungry for a new challenge, this is your Whopportunity to join a renowned multinational company and build a solid professional career. At Burger King we are growing at a rapid pace and are currently in a phase of full expansion, allowing us to offer growth opportunities to those who wish to take on our challenge. Are you hungry for success? This is your home — the famous Home of The Whopper will be yours too! \#jobopening \#fastfood \#employmentopportunity \#burgerking \#homeofthewhopper \#bk \#recruitment Functions: * Pick up and deliver orders to customers' homes * Assist in food preparation and packaging * Customer service during the delivery process; * Cleaning of equipment and facilities; **Requirements:** ----------------- * Driver's license or permit for motorcycles * Customer service orientation * Availability to work part-time or full-time with schedules including weekends and holidays * Experience in similar role (preferable) * Ability to work in a team **WE OFFER:** * Permanent contract * Immediate integration * Motorcycle and personal protective equipment provided by the company * Opportunities for professional development and growth

R. 1º de Dezembro 8, 5400-193 Chaves, Portugal

Service Representative (German-speaking) - Volkswagen - Remote64373351126401127

Indeed

Service Representative (German-speaking) - Volkswagen - Remote

**Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a **Customer Service Representative for Volkswagen in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \& customer journey improvement. **Career growth and personal development** We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Service Representative, you will: * Responding to customer inquiries via phone, chat, and email, representing **Volkswagen Group** with professionalism and enthusiasm.Maintain clear and accurate documentation of customer interactions, resolutions, and follow\-ups in the CRM system. * Collaborate with colleagues to enhance the overall customer experience. * Staying updated on Volkswagen Group’s latest offerings, policies, and services to provide customers with accurate and timely information. * Exhibit warmth and enthusiasm in every customer interaction * Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively. **Your qualifications** Concentrix is a great match if you: * Have a high level of German (C1 written and oral) and a good level of English (B2\) * Have 1 year of experience in a call center or customer service role, preferably in the automotive industry. * Are passionate about automotive topics and skilled in digital tech * Are strong attention to detail and organizational skills. * Are excellent problem\-solving skills and a creative, solution\-oriented mindset. * Have passion for continuous learning and adapting to new technologies and processes at Volkswagen Group. If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: * Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction * Full\-time with indefinite contracts (negotiable depending on your experience and our client's needs) * Competitive salary and performance bonus * Full Work from Home position based in Portugal. * Bring\-a\-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” **Concentrix is an equal\-opportunity employer** *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* **Eligibility to work** In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. **\#DEBRAGA** Job Type: Full\-time Language: * German fluently (Required)

Vila Real District, Portugal

Service Representative (German-speaking) - for Audi - Remote64302783711619128

Indeed

Service Representative (German-speaking) - for Audi - Remote

**Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a **Customer Service Representative for Audi in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \& customer journey improvement. **Career growth and personal development** We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Service Representative, you will: * Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow\-ups in the CRM system. * Collaborate with colleagues to enhance the overall customer experience. * Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information. * Exhibit warmth and enthusiasm in every customer interaction * Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively. **Your qualifications** Concentrix is a great match if you: * Have a high level of German (C1 written and oral) and a good level of English (B2\) * Have 1 year of experience in a call center or customer service role, preferably in the automotive industry. * Are passionate about automotive topics and skilled in digital tech * Are strong attention to detail and organizational skills. * Are excellent problem\-solving skills and a creative, solution\-oriented mindset. If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: * Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction * Full\-time with indefinite contracts (negotiable depending on your experience and our client's needs) * Competitive salary and performance bonus * Full Work from Home position based in Portugal. * Bring\-a\-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” **Concentrix is an equal\-opportunity employer** *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* **Eligibility to work** In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. **\#DEBRAGA** Job Type: Full\-time Language: * German fluently (Required)

Vila Real District, Portugal

Recepcionist 2nd (m/f) - Hotel Luena - Arroios, Lisbon - (Vila Real)64089077379075129

Indeed

Recepcionist 2nd (m/f) - Hotel Luena - Arroios, Lisbon - (Vila Real)

**I am a company:** Hotel Luena We are hiring – 2nd Receptionist with Multi-Functional Duties at Hotel Luena – Lisbon About the Hotel: Hotel Luena is a 3-star hotel located in Arroios, Lisbon, with 36 rooms. It was completely renovated in 2015, yet maintains the essence of a family-run business that began in 1973 as a guesthouse. Since then, it has been managed by the same family, providing a warm, welcoming, and simultaneously professional atmosphere. Currently, we have a dedicated team of approximately 12 employees. What we are looking for: We are seeking a 2nd Receptionist with multi-functional duties who is communicative, responsible, and motivated, with a passion for customer service and previous experience in the hospitality industry. Requirements: Experience as a Hotel Receptionist or in a similar role; Experience in table service in a hotel or restaurant (an advantage); Knowledge of hotel reservation software; Availability for rotating shifts: Morning (08:00 – 16:00\); Afternoon (16:00 – 00:00\); Covering night shift days off (00:00 – 08:00\) Good command of Portuguese and English (mandatory); other languages are an asset; Neat appearance and strong communication skills; Team spirit, dynamism, and customer orientation. Main responsibilities: Perform guest check-in and check-out; Manage phone and online reservations; Provide in-person and telephone customer service and support; Assist in professionally resolving requests and complaints; Coordinate with the Housekeeping team to verify room status; Support the sale of tourist activities and services; Ensure up-to-date records of reservations and payments; Assist Management with administrative and backoffice tasks when necessary. If you believe you are the right candidate, please send us your CV by September 30, 2025 **Requirements** :

8766+MC, 5000 Vila Real, Portugal

Customer Service Representative (French-speaking) - Global Retailer - Remote638227086312971210

Indeed

Customer Service Representative (French-speaking) - Global Retailer - Remote

**Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a **Customer Advisor in Portugal (Remote)** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \& customer journey improvement. **Career growth and personal development** We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Advisor, you will: * Help customers with from simple tasks such as finding opening hours to handling complex complaints. * Focus on providing first\-class customer service and assisting customers with a variety of questions and challenges * Work to achieve key goals such as customer satisfaction and quality * Provide accurate, valid, and complete information by using the right methods/tools. **Your qualifications** Concentrix is a great match if you: * Have a high level of French (written and oral) and fluent in English (B2\) * Have excellent communication skills coupled with empathy and team spirit * Are available for rotating schedules * Have a positive attitude and a desire to provide good service * You're analytical by nature and able to anticipate problems and find solutions. If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: * Full\-time with indefinite contracts (negotiable depending on your experience and our client's needs) * Competitive salary and performance bonus * Work from home in Portugal * Bring\-a\-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” **Concentrix is an equal\-opportunity employer** *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* **Eligibility to work** In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. **\#FRBRAGA** Job Type: Full\-time Language: * French fluently (Required)

Vila Real District, Portugal

Service Representative (French-speaking) - For Audi - Remote638227061186571211

Indeed

Service Representative (French-speaking) - For Audi - Remote

**Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a **Customer Service Representative for Audi in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \& customer journey improvement. **Career growth and personal development** We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Service Representative, you will: * Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow\-ups in the CRM system. * Collaborate with colleagues to enhance the overall customer experience. * Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information. * Exhibit warmth and enthusiasm in every customer interaction * Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively. **Your qualifications** Concentrix is a great match if you: * Have a high level of French (C1 written and oral) and a good level of English (B2\) * Have 1 year of experience in a call center or customer service role, preferably in the automotive industry. * Are passionate about automotive topics and skilled in digital tech * Are strong attention to detail and organizational skills. * Are excellent problem\-solving skills and a creative, solution\-oriented mindset. If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: * Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction * Full\-time with indefinite contracts (negotiable depending on your experience and our client's needs) * Competitive salary and performance bonus * Work from home in Portugal * Bring\-a\-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” **Concentrix is an equal\-opportunity employer** *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* **Eligibility to work** In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. **\#FRBRAGA** Job Type: Full\-time Language: * French fluently (Required)

Vila Real District, Portugal

Indeed

Call Center Operator

Responsibilities: \- Receive calls; \- Handle complaints and requests; \- Provide consultation. Requirements: Professional experience is desirable! EDUCATION, responsibility, punctuality, communication skills, stress resistance, confidence in using computers. The shift work schedule is variable and individually negotiated. Type of offer: Full-time, Part\-time Benefits: * Housing Allowance * Free Parking * Flexible Hours

R. Fernão de Magalhães 7, 5060-315 Sabrosa, Portugal