Description
Job Summary:
We are seeking a cycling enthusiast to advise customers, promote products and services, manage inventory, and actively contribute to the store's commercial dynamics.
Key Highlights:
1. Technical counseling and sales of cycling solutions.
2. Inventory management and participation in cycling events.
3. Opportunities for professional growth and continuous training.
**Responsibilities**
* Provide technical advice to customers on all types of bicycles and accessories, ensuring appropriate selection based on each rider's level
* Promote and sell solutions tailored to the customer's desired experience, including new products, second-hand items, rentals, etc.
* Offer maintenance, repair, and customization services to extend product lifespan and ensure a positive post\-sales experience
* Ensure customer satisfaction and loyalty across all channels through close, responsive relationships
* Manage inventory and product display for cycling items, ensuring availability and optimal in-store presentation
* Actively contribute to the store's commercial dynamics
* Participate in organizing workshops and cycling-related events to promote cycling practice and technical knowledge
* Contribute to product range improvement by collecting and relaying customer feedback to brand teams
**Profile**
* Active cyclist with relevant technical knowledge
* Team spirit, responsibility, and proactivity
* Strong communication skills and enthusiasm for customer service
* Motivation to achieve goals and enhance customers' shopping experience
**We Offer**
* Fixed \+ variable remuneration
* Continuous training on products and customer relations, with a focus on cycling
* Integration into a dynamic and informal team
* Opportunities for professional growth and development
* A culture centered on employee well-being and customer satisfaction