ManpowerGroup Portugal, a global leader in Human Resources, in partnership with Portugal’s largest credit institution, is seeking to recruit Contact Center Assistants (M/F) – Inbound. We are looking for dynamic and motivated professionals to join our Customer Support team in the banking sector. If you possess strong customer orientation and wish to work for a renowned institution, this is your opportunity! Responsibilities: \- Provide customer support through various channels (telephone, email, chat); \- Deliver information regarding current banking products and services; \- Handle inbound telephone calls from bank customers and prospects; \- Clarify doubts and resolve issues related to accounts, transfers, cards, and other services; \- Perform banking operations; \- Ensure excellent service delivery and customer satisfaction; \- Collaborate with other teams to ensure swift and effective resolution of requests. Profile: \- Minimum educational qualification: completion of secondary education (12th grade) (Mandatory); \- Professional experience in customer service within a contact center environment, preferably in the banking sector; \- Customer-oriented mindset focused on delivering positive experiences; \- Positive attitude and willingness to learn are highly valued; \- Preference for goal-oriented teamwork; \- Resilience and results-driven orientation. \- Mandatory proficiency in English (mandatory requirement) Offer: \- Collaborative work environment fostering professional growth; \- Continuous training; \- Employment contract; \- Base salary – Functional allowance – Meal allowance – Christmas and holiday bonuses. Working hours:  Between 8:30 AM and 6:30 PM.  Weekend days off. Work location: Tagus Park – São Marcos Send your CV via the link: https://www.manpower.pt/pt/jobs/industry/apoio\-ao\-cliente\-%C3%A1rea\-da\-banca\-m\-f\-tagus\-park/114854?utm\_source\=copy\-link\&utm\_campaign\=social\-share\-job\&utm\_medium\=organic\-social\&utm\_term\=jobsearch\&utm\_content\=jobs Type of position: Full-time