Job Summary: Responsible for serving customers, managing vehicle rentals, proposing additional services, ensuring customer satisfaction, and performing other operational tasks. Key Highlights: 1. Integration into a solid group with growth-oriented projects. 2. Professional and personal training and development. 3. Real opportunity for career progression. **Responsibilities** --------------------- * Receive and welcome customers with or without confirmed reservations, provide information about the vehicle rental process, and perform customer check-in, registering payment-related information and providing rate details; * Analyze the customer's reservation and needs, suggesting additional services, products, and upgrades that meet the customer's requirements, thereby enhancing satisfaction and increasing sales; * Perform customer check-out, including registration of information and requesting completion of the satisfaction survey; * Prepare quotations requested by customers, based on analysis of their needs and vehicle availability; * Handle complaints via email correspondence; * Perform other tasks, not previously specified, necessary to achieve objectives and ensure the smooth operation of Sixt. **Profile** ---------- * Minimum required education level (12th grade); * Prior professional experience in sales, preferably with customer-facing experience; * English language proficiency; * Proficiency in Microsoft Office applications; * Availability to work rotating shifts; * Category B driver's license; **We Offer** -------------- * Integration into a solid and reputable group, currently implementing multiple growth initiatives. * Training and opportunities for professional and personal development. * Real opportunity for career progression, aligned with performance and demonstrated competencies. * Favorable working conditions and social benefits (Health Insurance and Life Insurance)
João Santos
Indeed · HR
João Santos
Indeed · HR
