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Customer Support Finance

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Summary: This role involves managing and screening finance department emails, ensuring efficient information flow, and collaborating with teams to resolve requests through written communication. Highlights: 1. Opportunity for entry-level candidates 2. Focus on written communication and online work 3. Collaborative and problem-solving environment **What is expected in this role:** * Managing and screening all incoming emails for the Finance department from both external sources and internal teams; * Assessing the subject of each email to either resolve the request directly or accurately route it to the appropriate team member or department; * Ensuring a fast, efficient, and smooth flow of information across the company; * Collaborating smoothly with other teams to ensure all requests are followed up and resolved; * Tasks are carried out strictly in writing (there is no phone support), so well\-developed written communication skills are a must. **What we're looking for:** * Fluency in Portuguese and English (mandatory); * Knowledge of French (is a plus); * Entry\-level candidates are welcome (extensive previous experience is not required); * Highly organized, fast, and efficient work approach; * Excellent interpersonal skills and a team\-player mindset to maintain good relationships with various internal departments; * Strong proficiency with computer tools and digital platforms, as all work is 100% online; * Being problem\-solving orientated.

Posted by

João Santos

Indeed · HR

Location

João Santos

Indeed · HR

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