Service Advisor (m/f/d)

Description

Job Summary: We are seeking a Service Advisor for Caetano Auto in Porto, responsible for vehicle reception, scheduling and follow-up, promotion of products, and invoicing. Key Highlights: 1. Integration into the largest Portuguese automotive group 2. Continuous training and development 3. Opportunity for career progression ### **Job Posting Information** * Recruitment Requirement Type * Opening Date 03\-07\-2026 * INR/INE Code RHN/R/26/4567/2 * Company Caetano Auto \- Porto * Functional Area After-Sales Retail * District/Municipality Porto * City Vila Nova De Gaia * Postal Code 4400\-000 * Country Portugal * Job Type Full time * Industry Automotive ### **Job Description** Welcome to **Caetano**. Here, one name represents multiple stories, diverse business areas, and brands that make a difference every day: **Toyota, Lexus, Caetano Collision, and GlassBack.** We are part of the Salvador Caetano Group and strive to take automobiles (and people) further — from sales to after-sales, from maintenance and collision repair to glass services — always focusing on quality and the **Customer Experience.** To accelerate this engine, we seek proactive individuals eager to learn and unafraid to take risks. We drive your future forward — shall we **Move Forward Together?** **What Does It Mean to Be a Service Advisor?** * Responsible for customer reception * Schedules services according to customer needs * Manages follow-up of received vehicles * Promotes after-sales products and services * Handles invoicing for performed services * Proficient in digital tools supporting daily activities * Continuously curious about discovering new ways to delight customers * Attentive, a good listener, and enjoys communicating * Organized, proactive, and capable of teamwork **What We Offer:** * One additional vacation day * Health insurance * Subsidies supporting personal and family life projects * Discounts on vehicles represented by Salvador Caetano * Benefits when purchasing products/services across various sectors (leisure, technology, wellness, education, etc.) * Life insurance * Pension fund * Continuous training and development * Career progression opportunities within a Group with strong national and international presence * Integration into the largest Portuguese automotive group **What We Value:** * Customer service experience * User-level computer skills * Strong communication and interpersonal relationship skills * Passion for commercial activities * Excellent organizational ability, stress management, and team spirit **At Salvador Caetano, we help people move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and supports business evolution. Here, we encourage differences and embrace them. Regardless of age, gender, ethnicity, or religion, we promote equal opportunity and ensure integration into a culture grounded in dignity and respect for all individuals.