Summary: Seeking a Regulatory Compliance Advisory to support oversight, reporting, and governance, ensuring alignment with legal and regulatory obligations and promoting a strong compliance culture. Highlights: 1. Monitor and ensure compliance with regulatory requirements 2. Communicate regulatory requirements and provide guidance 3. Identify gaps and improve compliance processes Universo is a leading financial institution in Portugal’s consumer finance sector, serving over 1 million customers. Our mission is to transform the way families manage their finances through simple, innovative financial solutions that make a positive impact on their everyday lives. Our clients are the stars that set our course and make our work shine. Want to be part of our Universe? We are looking for a Regulatory Compliance Advisory to support regulatory compliance oversight, reporting, and governance across the organization. Key Responsibilities Monitor and Ensure Compliance Continuously monitor compliance with regulatory requirements and internal policies Identify and address compliance gaps and deviations before they become critical Ensure the institution remains aligned with applicable legal and regulatory obligations Communicate and Promote Alignment Communicate regulatory requirements to internal stakeholders and business areas Provide clarification and guidance on compliance\-related matters Promote a strong compliance culture across the organization Reporting and Documentation Prepare accurate and timely regulatory reports Maintain complete, organized, and auditable records Provide evidence of compliance to auditors and regulatory authorities Analyse and Improve Processes Identify gaps and improvement opportunities within compliance processes Recommend and support continuous improvement initiatives Contribute to governance and compliance innovation projects Complaints Management Oversight Monitor the complaints management process, with particular focus on regulatory complaint handling and response processes Ensure responses to Regulators meet required quality and compliance standards Identify patterns and root causes within complaints received and drive corrective actions to address them Identify training needs among stakeholders involved in the complaints management process If you have A bachelor’s degree in Law Strong organisational and prioritisation skills Strong written and verbal communication skills in both English and Portuguese A continuous learning mindset Attention to detail, rigour, and discipline If you are Ethical and guided by high standards of conduct Committed to protecting and enhancing the institution’s reputation Driven by continuous improvement and operational excellence What we offer 2700€ gross salary plus additional relevant benefits Flextime and a hybrid working model, with three days in the office (Lisbon or Maia) and two from home, enabling a better work\-life balance. A collaborative and cross\-functional environment We aim for greatness and boldness. We want to achieve the extraordinary, bringing your full self to what you do. If you believe you can be a part of our Universe, please submit your CV.
João Santos
Indeed · HR
João Santos
Indeed · HR
