User Support Technician (Matosinhos)

Description

Job Summary: We are seeking a proactive and organized User Support Technician to join a dynamic and motivated team, focused on optimizing processes and ensuring digital security. Key Highlights: 1. Opportunity for skill development and career management 2. Join a dynamic, motivated, and ambitious team 3. Work with a highly regarded client in Portugal At Solidnetworks, we specialize in creating technology solutions tailored to our clients' needs. With an innovation- and efficiency-driven approach, we offer integrated services across Information Technology (IT), Business Process Outsourcing (BPO), and Outsourcing, helping organizations optimize processes, reduce costs, and accelerate their digital growth. At Solidnetworks, we believe technology should be a driver of transformation. Therefore, more than suppliers, we are strategic partners in building a more agile, secure, and competitive future. If you seek new challenges and wish to join this dynamic, motivated, and ambitious team, join us! We provide skill development through certified training and career management. We are recruiting a User Support Technician with the following profile: - Minimum education: 12th grade; - Knowledge of the Windows 11 operating system; - Basic knowledge of operating systems, hardware, and networks, including identification of components, peripherals, drivers, patches, and updates; - Monitoring and incident resolution in ServiceNow, BMC-SIM; - Configuration and maintenance of IT equipment and network infrastructure; - Installation of online agents on Windows systems; - Management of Windows backups; - Helpdesk; - Proactivity; - Organizational ability; - Responsibility; - Opportunity to work with a highly regarded client in Portugal Location: Matosinhos Please send your CV referencing: Tec_Matosinhos Come join this team and grow together! Solidnetworks — We connect efficiency, we empower results. Compensation: €920.00 – €1,764.47 per month Work Location: On-site