BackOffice Receptionist (m/f) - Trofa Saúde Gaia

Description

Job Summary: Trofa Saúde is seeking a Receptionist to handle client service, appointment management, examinations, and billing, ensuring customer satisfaction. Key Highlights: 1. Customer service and client referral 2. Appointment scheduling and medical billing 3. Integration into a leading private healthcare group Trofa Saúde positions itself as a global healthcare initiative, integrating an extensive network of hospital units, with the primary objective of improving how we care for our clients and fulfilling their needs. With this purpose in mind, we continue to grow and aim to strengthen our team by hiring a Receptionist (m/f) for Trofa Saúde Gaia. **Your daily responsibilities will include:*** Ensuring client admission and referral; * Scheduling, rescheduling, and canceling medical consultations and examinations; * Billing medical services according to established rules and procedures; * Managing client complaints and ensuring appropriate referral; * Contacting clients, third parties, or insurance companies to resolve billing issues or claims-related matters. **What We Value:*** Completion of 12th grade, an equivalent professional technical course, or a bachelor’s degree; * User-level computer skills; * Knowledge of billing processes (preferred); * Strong communication and interpersonal skills; * Results-oriented mindset; * Dynamism and proactivity; * Availability to work rotating shifts. **What We Offer:*** Integration into a leading private healthcare group in Portugal; * Professional stability; * Career progression opportunities; * Health insurance; * Performance bonuses; * Commercial discounts with various partners. **Join our team — submit your application today!** Our Group is committed to fostering a workplace that promotes diversity, inclusion, and equal employment opportunities without distinction based on race, color, sex, age, creed, religion, nationality, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and expression, or any other legally protected status.