Operational Assistant – Shipment Management and Import/Export Documentation

Description

Job Summary: Join JACOLI’s operational and commercial team, ensuring the management, monitoring, and control of international orders and shipments, with a focus on import and export documentation. Key Highlights: 1. Continuous internal training and professional development 2. Dynamic work environment that values proactivity and autonomy 3. Teamwork and continuous improvement **Operational Assistant – Shipment Management, Inspections, and Import/Export-Related Documentation** **Introduction:** JACOLI was founded in January 2011 and operates in the fields of sourcing, procurement, and trading of raw materials for industrial use, with a particular focus on the textile sector. With a strong orientation toward international markets, the company bridges clients and suppliers, conducting commercial intermediary operations, strategic sourcing, and consultancy for its business partners. JACOLI operates across multiple global markets, collaborating with suppliers located in countries such as Egypt, Turkey, Pakistan, China, Vietnam, and India, seeking competitive, reliable, and customized solutions aligned with each client’s specific needs. The company’s mission is to build an efficient and sustainable organizational structure based on simple, rigorous, and well-defined processes, ensuring high-quality service, close collaboration, and responsiveness. JACOLI is characterized as a young, dynamic, and growing company where proactivity, autonomy, sense of responsibility, adaptability, and teamwork are highly valued, fostering a professional environment oriented toward continuous improvement and employee development. **Objective:** Join the company’s operational and commercial team, ensuring the management, monitoring, and control of international orders and shipments, while guaranteeing accurate documentary and administrative handling of import and export processes. The role includes regular communication with suppliers, customers, and freight forwarders; logistical monitoring of operations; tracking of production and delivery deadlines; and support in resolving potential operational issues, thereby ensuring compliance with quality requirements and commitments made to business partners. **Main Tasks and Responsibilities:** * Management, monitoring, and control of international orders and shipments; * Analysis, validation, and processing of shipping documentation, including: Packing Lists; Bills of Lading; Certificates of Origin; Letters of Credit; and other documentation associated with import/export processes; * Telephone and email communication with international suppliers, customers, and freight forwarders; * Scheduling and monitoring of quality inspections; * Analysis of inspection reports and follow-up of any non-conformities; * Requesting, monitoring, and controlling certificates and technical documentation; * Requesting, receiving, and analyzing production samples; * Registering, organizing, and managing a sample database; * Monitoring production and logistics processes; * Handling and following up on complaints, operational incidents, and quality deviations; * Updating and maintaining information in internal operational support systems and tools; * Administrative and operational support to the commercial and procurement teams. Continuous internal training will be provided to ensure solid integration and correct performance of the duties associated with this position. The selected candidate will also participate in various training and development initiatives organized by the company throughout the year, promoting not only continuous improvement of professional competencies but also better adaptation to the sector and the company’s activities. **Requirements:** * Minimum of secondary education (12th grade); * Experience in administrative, operational, or logistics/import-export roles (preferred); * Good spoken and written English skills; * Proficiency in Microsoft Office tools, especially Excel and Outlook; * Knowledge of logistics documentation and international trade (preferred); * Basic knowledge of Incoterms will be considered an advantage. **Personal Competencies:** * Ability to work under pressure and meet deadlines; * High level of organization and priority management; * Attention to detail and documentary accuracy; * Strong analytical and problem-solving skills; * Effective communication and interpersonal relationship skills; * Ability to work in teams and coordinate with diverse stakeholders; * Proactivity, autonomy, and sense of responsibility; **Compensation and Career Progression** Compensation will be determined according to qualifications, and career progression within the company will depend on the degree of autonomy demonstrated over time. A fixed-term employment contract for one year will be offered. **Expected Start Date:** * Immediate Benefits: * Meal card/ticket * Free parking * Company mobile phone Work location: On-site