Summary: This role guarantees production conformity and drives continuous product/process improvement, ensuring consistent application of Group standards and timely complaint resolution. Highlights: 1. Steer continuous product/process improvement 2. Lead and support troubleshooting activities 3. Drive continuous improvement by analyzing performance **Company Description** As a trusted partner in the automation of openings and closings for homes and buildings, **SOMFY** is committed to inspiring new ways of living for everyone. A French, family\-owned, and independent group, we have been continuously growing since our founding. For 50 years, we have been the global leader in home automation and a pioneer in smart living solutions. Innovation drives our daily operations and ensures the excellence of our products and services. We are present in **59 countries**, with **8 production sites** and **17 R\&D centers**. Deeply committed to the well\-being of our **7,000 employees**, we invest in their long\-term employability through internal mobility and skills development. We actively promote **diversity and inclusion**, supported by a strong corporate culture. **Job Description** **Your Mission** Guarantee the conformity of production at the Group's sites and steer continuous product/process improvement. **What You'll Do** * Ensure the consistent application of Group standards across operations * Analyze and manage internal complaints, ensuring timely and effective resolution * Lead and support troubleshooting activities within your area of responsibility * Conduct station, process, and environmental audits (5S), promoting operational excellence * Drive continuous improvement by analyzing performance and defining actionable milestones * Review and adapt production instructions based on customer return analysis to ensure relevance and accuracy * Escalate issues that may impact customer commitments, following established escalation procedures **Qualifications** **What We're Looking For** * A bachelor’s degree in a relevant field * Over 3 years of experience in the automotive industry, with a solid understanding of sector\-specific challenges and dynamics * Strong analytical and synthesis skills, with the ability to interpret complex data and drive actionable insights * Excellent communication skills, capable of conveying ideas clearly and persuasively across different audiences * A calm and composed attitude under pressure, paired with a rigorous, proactive, and solution\-oriented mindset * Intermediate English proficiency (minimum B1 level), both written and spoken A genuine passion for quality, and continuous improvement, with a drive to make a meaningful impact **Additional Information** **What We Offer** * A dynamic and collaborative work environment * Opportunities for professional growth and development * A company culture that values safety, responsibility, and innovation **Please send your CV in English!** The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.
João Santos
Indeed · HR
João Santos
Indeed · HR
