Job Summary: The Carregosa Bank seeks an Information Technology Technician to join its IT Department, responsible for support, system maintenance, and equipment management. Key Highlights: 1. Integrate the Information Technologies Department 2. Provide end-user support and system maintenance 3. Develop methods and tools for process automation Job Offers **Application for Information Technology Technician \| Carregosa Bank Porto** **13 March 2025 \| Location: Porto** **Job Description** The **Carregosa Bank** is a private institution dedicated to providing wealth management products and advisory services in the areas of savings and investment, with the vision of becoming the **reference Wealth Management institution in Portugal**. With its **headquarters in Porto and offices in Lisbon**, its operations are guided by transparency, independence, personalization, innovation, and sustainability. It currently employs over 100 professionals. To join the **Information Technologies Department**, we are seeking, for **Porto**, a professional who will, among other responsibilities: * Provide end-user support (Help Desk); * Configure and maintain equipment; * Manage inventory; * Monitor and maintain systems; * Analyze issues, proactively resolve them, and record activities; * Prepare user manuals and FAQs; * Collaborate with other team members; * Deliver user training. **Requirements and Competencies:** * Professional course in Computer Technician, or relevant higher education qualification for this role, notably a Bachelor’s or Master’s degree in Computer Engineering; * Minimum of 2 years’ relevant professional experience; * Knowledge of operating system installation and configuration; * Knowledge of TCP/IP networks; * Equipment maintenance; * End-user support and communication skills; * Organizational and documentation skills, including ticket logging and manual preparation; * Ability to independently diagnose and resolve problems; * Develop methods and tools for process automation; * User-level proficiency in Microsoft Office; * Proficiency in English.