Lead Retail Associate

Description

Summary: As a Nike Store Lead, you will build brand loyalty by providing exceptional service and inspiring consumers with powerful brand stories in a retail setting. Highlights: 1. Opportunity to build brand loyalty through service and inspiring stories. 2. Chance to provide expertise in various retail functions. 3. Work in a diverse and inclusive culture with professional development. Position Type Full Time Career area Retail Stores Location Complexo Nassica 103\-104, Modivas \- Vila do Conde, Guarda 448\-5592, Portugal Job ID R\-88537* Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete\* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game? Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game. To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry. As our Nike Store Lead your mission will be to build the bond between the consumer and the brand by providing the highest level of service and inspiring with powerful brand stories adapted to the retail setting. Responsibilities * Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales * Handle more complex transactions or customer service situations * Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service) * Seek ongoing training and education to further develop expertise * Assist managers in conducting formal onboarding and training programs for associates * Assist with loss prevention efforts by providing proactive customer service * Assist in coordinating work of other associates * May have key holder responsibilities * High school diploma or equivalent * 3 years retail experience * Basic computer skills including Microsoft Office * Ability to work weekends, evenings and holidays as needed NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete\* in the world. NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete\* in the world. NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete\* in the world. NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. * * What You Can Expect **OUR HIRING GAME PLAN** ------------------------ ### **01 Apply** Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you. ### **02 Meet a Recruiter or Take an Assessment** If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10\-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world\-class service and what makes you unique. ### **03 Interview** Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.