Job Summary: A store-front support professional responsible for customer service, equipment management, and stock control within a specialized technical assistance center. Key Highlights: 1. In-person, email, and telephone customer support 2. Equipment management for repair and stock control 3. Integration into a specialized technical assistance center We are a Stanley Black \& Decker specialized technical assistance center, headquartered in Maia, and we aim to strengthen our team (store-front support). Role: Reporting to the commercial department, this professional’s main responsibilities include: customer service (in-person, via email, and by telephone), receiving and inspecting equipment for repair, arranging pickup requests and receiving goods, order sorting and stock control, as well as packaging and shipping goods. Requirements: \- Prior experience in the power tools sector or after-sales service (preferred) \- Completion of 12th grade \- Proficiency in Outlook, Word, and Excel \- Strong in-person and telephone customer service skills \- Valid driver’s license \- Organizational ability and capacity to manage stress. Employment Type: Full-time Working Hours: Monday to Friday \- 9:00 AM to 6:00 PM Employment Type: Full-time / Integral, Temporary or Fixed-Term Employment Contract Compensation: €920.00 per month Benefits: * Meal card / meal voucher Experience: * After-sales Service: 2 years (Mandatory)
João Santos
Indeed · HR
João Santos
Indeed · HR
