Job Summary: We are seeking an Account Manager to manage and retain our customer portfolio, ensuring satisfaction and identifying growth opportunities within client relationships. Key Responsibilities: 1. Management and retention of the existing customer portfolio 2. Liaison point between the customer and technical teams 3. Autonomy and close contact with management We are looking for an Account Manager to be the face of Insertpage to our clients: ensuring their satisfaction, identifying new needs, and growing the relationship over time. **What You Will Do** * Manage and retain the existing customer portfolio. * Understand each client's needs and propose additional solutions/services (upsell and cross\-sell). * Monitor contract renewals and ensure service continuity. * Serve as the liaison point between the customer and technical teams. * Track satisfaction metrics and anticipate issues. **What We Are Looking For** * Experience in customer management, sales, or consulting (B2B preferred). * Ability to build trust-based relationships and communicate clearly. * Results-oriented and customer-service-focused mindset. * Comfort discussing technological solutions (with support from the technical team). * Fluent Portuguese. Valid driver's license. **What We Offer** * Base salary \+ variable component tied to portfolio performance. * Established customer portfolio to develop. * Autonomy and close contact with management. * Continuous training and career progression. Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
