CLIENT ADVISOR LISBON

Description

Summary: Louis Vuitton is seeking a passionate Client Advisor to deliver personalized and unforgettable client experiences, fostering long-term relationships in a luxury retail environment. Highlights: 1. Be a true ambassador of the House, crafting new realities 2. Engage with clients to develop long-term relationships 3. Contribute to individual and team success in luxury retail **Poste** --------- **ABOUT LOUIS VUITTON** *We never stop dreaming. We craft new realities.* Our company is more than a name; it’s a mindset. We find balance in constant motion. The impossible triggers our creativity. Working together strengthens our passion. Since 1854, individuals at Louis Vuitton have shared the same spirit of excellence and reinvented their craft every day. Each career path is a true journey, fueled by emotion and achievement, desire and audacity. Today, in a context of strong growth, Louis Vuitton invites you to imagine your own journey by joining our teams. **YOUR MISSION** Louis Vuitton is looking for passionate and client\-focused individuals to join our team in **Lisbon**as a **Client Advisor.** You will be a true ambassador of the House, delivering a personalized and unforgettable client experience that reflects the Louis Vuitton promise. You will take the time to understand each client's needs and desires, guiding them through our universe with expertise, elegance, and care. With a proactive mindset, you will build lasting relationships, engage with clients beyond the store, and contribute to both individual and team success in a dynamic, luxury retail environment. **Missions** ------------ **DUTIES AND RESPONSIBILITIES** As a Client Advisor you will implement impactful actions in the following areas of responsibilities: ***Client Relations and Sales*** * Drive and achieve individual and team objectives and be accountable for sales results. * Welcome every client and provide the best client experience. * Advise clients across the brand and all product categories * Engage with clients to develop long\-term relationships, leveraging different clienteling tools, to foster brand loyalty. * Perform as a team\-player, participate in all activities contributing to the overall objectives of the store. * Learn and master Brand and product knowledge. * Respect Louis Vuitton Brand standards in terms of grooming and behavior. * Follow the company’s policies and procedures. **Profil** ---------- You will succeed in the role if you possess most of the following skills and requirements: ***Skills*** * Curiosity * Empathy * Agility (retail is a fast\-paced environment, we need people who manage well unforeseen situations with our client’s) * Commercial Mindset * Passion for luxury and fashion * Responsibility \& Ownership ***Requirements*** * Languages: English and Portuguese Fluent, other languages will be considered a plus. * A previous background in retail or hospitality and luxury is not mandatory but will be positively considered. * Professional Superior studies in sales \& marketing and/or tourism are valued but not a requirement. * Availability to work up to 40hr/week and weekends. **Informations complémentaires** -------------------------------- *Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. Around the world, our Maison is committed to ensuring a workplace that is founded on the principles of respecting differences and promoting inclusion.*