Description
Job Summary:
The Salesperson is responsible for proactive and personalized service, ensuring customer loyalty, selling solutions, possessing deep product and service knowledge, and contributing to stock quality.
Key Highlights:
1. Proactive and personalized customer service to ensure customer loyalty.
2. Responsible for selling solutions and possessing knowledge of products/services.
3. Integration into a multinational company with a Human First culture and growth opportunities.
#### **Store: Aveiro**
#### **Your Day-to-Day**
* Deliver proactive, personalized, and mobile service, establishing the foundation for building a relationship of trust that ensures loyalty of Resident Customers;
* Be responsible for selling solutions to customers, anticipating and accurately identifying Resident Customers’ needs, and supporting them in selecting the best solution (product + complementary items + service) to meet their needs;
* Possess in-depth knowledge of the product range offered in your department and its complementary items, conveying confidence and professionalism to Resident Customers;
* Know, propose, and sell the various services offered by LEROY MERLIN in your store and their benefits: delivery, installation, Home Card, maintenance, financing, energy certification, roof bars, tool rental, and van rental, among others;
* Participate in the preparation and implementation of OPCOMs, new collections, POGs, podiums, and tops, contributing to the creation of attractive retail spaces in close coordination with the Store Logistics team;
* Contribute to maintaining high stock quality in your department, ensuring necessary action plans are implemented to address AVS, non-living items, excess stock, and visual stockouts, while guaranteeing effective communication flow with the Store Logistics team;
* Follow up on quotations, ensuring contact with the customer.
#### **Who We Are Looking For**
* Educational qualifications equivalent to 12th grade or a Professional Technical Course;
* 1–2 years of experience as a salesperson;
* Good computer skills from an end-user perspective;
* Strong interpersonal and teamwork skills;
* Excellent communication skills, strong business and results orientation;
* Initiative, critical thinking, and entrepreneurial spirit;
* Passion for customers and their needs;
* Interest in technical products and their applications;
#### **What We Offer**
* Integration into a multinational company offering competitive salary and variable compensation aligned with your experience and qualifications;
* Benefits and partnerships with over 200 brands;
* Initial training for integration into the company and role;
* Well-being policies, including up to 30 annual leave days;
* Employee referral program with incentives for each recommended candidate who joins the team;
* Flexible working policy;
* Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts;
* 10% discount at Leroy Merlin stores;
* Health and life insurance;
* 1 day of corporate volunteering.
#### **About Us**
Leroy Merlin is a market-leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of all decisions and live by a Human First culture, where every employee is a leader with the opportunity to grow.