Workshop Manager – Norauto Torres Vedras

Description

Job Summary: We are seeking a talented individual to coordinate the workshop, lead the technical team, and ensure excellent customer service—driving team performance. Key Highlights: 1. Coordinate the workshop's daily operations, ensuring quality and safety. 2. Lead, motivate, and develop the technical team through training and feedback. 3. Ensure excellent customer service and a distinctive customer experience. **Do you have experience in automotive mechanics or a degree in Mechanical Engineering? Do you enjoy leading teams and delivering excellent service?** **Norauto Torres Vedras** is looking for a talented individual to coordinate the workshop and drive team performance! **What will you do?** * Manage and oversee the workshop’s daily operations, ensuring service quality and safety; * Lead, motivate, and develop the technical team, promoting continuous development through coaching, training, and feedback; * Monitor performance indicators (KPIs) related to workshop productivity, service quality, and customer satisfaction; * Ensure excellent customer service and a distinctive customer experience; * Collaborate with Center Management to implement continuous improvement strategies in the workshop and achieve defined objectives. **What are we looking for in you?** * Experience in this role or a Bachelor’s degree in Mechanical Engineering; * Experience in automotive mechanics/electrics and team management; * Ability to manage KPIs and analyze performance, with a focus on continuous improvement; * Strong communication, leadership, and customer-oriented skills; * Proficiency in computer applications and workshop management tools; * Availability for rotating shifts (Monday to Sunday, with two days off per week); * Valid driver’s license (Category B, mandatory). **What do we offer?** * **Permanent contract** and attractive benefits (life and health insurance, performance bonuses, and much more!); * **Continuous training** and growth opportunities within the company; * **Opportunity to join a solid, innovative multinational** that values **diversity**, believing that all individuals—regardless of gender identity or expression—can be part of its team. **If you’re seeking a challenge where you can lead and make a difference, apply now!** **Location: District: Lisbon, Municipality: Torres Vedras