Technical Assistant

Description

Job Summary: This role involves attending to emergency calls, triaging and dispatching resources, registering data, supporting training, and managing telecommunications equipment. Key Highlights: 1. Emergency call reception and triage 2. Resource management and dispatch for emergency response 3. Support in training and supervision of visits **Offer Code:**OE202605/0866 **Offer Type:**Standard Competitive Recruitment Procedure **Status:**Active **Organizational Level:**Municipal Councils **Department/Service:**Tomar Municipal Council **Employment Contract:**Indefinite-term Public Employment Contract (CTFP) **Work Regime:**General Careers **Career:**Technical Assistant **Category:**Technical Assistant **Complexity Level:**2 **Remuneration:**1\.035,63€ **Monthly Supplement:**0,00 EUR **Job Description:**Job description: under the guidance of the service head and command personnel, receives emergency calls, performs corresponding triage and resource dispatch according to established permanent operational standards; registers data for each emergency request in the current computerized system, verifying that all fields are correctly completed; carries out, upon request from Command or Service Head, other functions essential to the operation of the control center, such as supporting trainee training and supervising visits; reports detected anomalies to the operator responsible for the control center to ensure timely resolution; briefs the relief operator at the end of each shift on incidents and the operational status of the service at that time; receives and directs citizens according to their need for Civil Protection or emergency assistance; activates necessary emergency response resources for each incident, fully utilizing available telecommunications means; records data related to emergency resource activation; acts in accordance with prescribed radio procedures to ensure proper management of the telecommunications network; maintains up-to-date records of vehicles in service and out of service; conducts daily tests on telecommunications equipment, telephones, and radios. **Work Location** **Number of Positions** **Address** **Locality** **Postal Code** **District** **Municipality** Tomar Municipal Council 4 Praça da República Tomar 2300550 TOMAR Santarém Tomar **Total Number of Positions:**4 **Quota for Persons with Disabilities:**1