Shift Manager - Lisbon

Description

Job Summary: Portuguese Bakery is seeking a Shift Manager to support the operational management of the store, ensure excellence standards, and manage teams and customers. Key Highlights: 1. Be part of a rapidly expanding company 2. Opportunity to build a career in a solid and reputable company 3. A dynamic and highly collaborative work environment Do you want to join a rapidly expanding company offering opportunities to advance your professional career? Then join the team at PORTUGUESE BAKERY!   Our story began 15 years ago, and what differentiates us as a brand are the high-quality products we manufacture, our continuous innovation capacity, our commitment to sustainability and the circular economy—but what truly makes us special are our people and our focus on serving our customers better and more effectively every day. Portuguese Bakery is looking for a Shift Manager who wants to make a difference and play a key role in customer service and store management.   Your responsibilities will include: Supporting the store’s operational management; Ensuring implementation and promoting correct execution of procedures and excellence and quality standards (service, maintenance, equipment); Performing store and cash register opening and closing; Ensuring compliance with HACCP regulations; Guaranteeing that the store is prepared in terms of product availability, staffing, and cleanliness; Handling customer complaints; Conducting daily, weekly, and monthly inventory counts and planning orders.   What we’re looking for: High school diploma or equivalent; Minimum of 1 year’s experience in similar roles; Strong customer orientation; Team coordination ability and process-oriented mindset; Availability to work rotating shifts (06:00–21:00).   What we offer: A 2-day onboarding program at our Training Academy (theoretical and practical training); Opportunity to build a career within a solid and nationally recognized Portuguese company; Enhanced vacation entitlement: up to 25 annual vacation days; Two rotating weekly days off; 50% discount on our products; Health insurance upon confirmation of employment; A dynamic and highly collaborative work environment.   Don’t miss this unique opportunity to get hands-on and become part of the PORTUGUESE BAKERY story!     Portuguese Bakery values diversity and inclusion. All applications will be considered without distinction based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or age.