Planning and Operations Assistant (M/F)

Description

Job Summary: We are seeking an organized professional with strong coordination skills to plan installations and manage schedules — a critical function for operational success. Key Highlights: 1. Opportunity for continuous professional growth and development 2. Culture that values responsibility, rigor, and team spirit 3. Growing company focused on professionalizing its departments ***About Us*** SolarTécnica is a premium Portuguese solar energy company experiencing national growth. We work with families and businesses investing in energy efficiency solutions for savings, energy independence, and protection. We install solar panels, batteries, anti\-blackout systems, heat pumps, and integrated energy solutions — turnkey, with our own methodology, dedicated support, and proprietary technical standards. As an SME with annual revenue between €10–15 million, we are professionalizing all operational areas to scale sustainably and meet rising demand for our services. The position we are opening today is part of this plan: growing with the right people, clear processes, and a strong culture. ***Your Responsibilities*** Planning is one of SolarTécnica’s most critical functions. When an installation occurs on schedule, with the right team, the right materials, and an informed client, the credit begins here. ■ Plan and schedule installations, technical assistance visits, and technical inspections ■ Coordinate schedules for technical, commercial, and external partner teams ■ Ensure all necessary information is available before each intervention ■ Contact clients to confirm dates, times, and execution conditions ■ Monitor schedule changes and reschedule interventions as needed ■ Track adherence to deadlines established for each project ■ Support documentation management related to operations ■ Update internal systems and ensure data accuracy ■ Collaborate closely with Commercial, Technical, and Logistics departments ***Who We’re Looking For*** We’re not looking for someone who merely marks dates on a calendar. We seek someone who enjoys organization, coordination, and problem solving. ■ Strong organizational skills and ability to prioritize tasks ■ Proficiency in verbal and written communication ■ Ability to handle multiple concurrent processes ■ Attention to detail and administrative rigor ■ Team spirit and sense of responsibility ■ Ability to manage unforeseen events without losing operational control ■ Solid user-level computer literacy ■ Administrative or planning experience is a plus Bonus (non\-mandatory): ■ Experience in operational planning, logistics, or schedule management ■ Experience interacting with clients ■ Knowledge of CRM or operational management software ■ Experience in construction, energy, or technical services sectors ***Who This Role Is Not For*** To be transparent from the start, this role is not suitable for: ■ Individuals who struggle with organization, processes, and deadlines ■ Individuals who easily lose composure when changes or unexpected events arise ■ Individuals who avoid interacting with clients or technical teams ■ Individuals requiring constant supervision to perform basic tasks Our culture is clear: we value responsibility, rigor, continuous learning, respect, and team spirit. We hold high expectations because we also provide methodology, training, and real growth opportunities. ***What We Offer*** At SolarTécnica, high expectations go hand in hand with methodology, training, clear objectives, and genuine growth potential. ■ Base salary: €1000 \+ €166.67 in monthly installments \= €1166.67 (review scheduled after 6 months, subject to performance) ■ Meal allowance: €10.45/day via card \= €229.90/month ■ Health insurance for employee and immediate family, effective after probationary period ■ Access to psychotherapy and/or professional psychological support fully covered by the company (upon employee request) ■ Performance bonuses: up to €250/month based on clear KPIs — planning adherence, customer satisfaction, record quality, and SLA compliance ■ Contract: indefinite term, confirmed after probationary period ■ Training: structured internal program — SolarTécnica processes, operational planning, CRM, and technical team coordination ■ Real career progression: → Planning Assistant → Planning Manager (12–24 months) → Planning Manager → Operations Coordinator (24–36 months) → Coordination → Operations Director (based on profile and opportunity) ■ Workplace: SolarTécnica offices — Marinha Grande ■ Working hours: 9:00–18:00, with 1-hour lunch break ***How to Apply*** Send your CV and complete your application via the link: **https://solartecnica.bitrix24\.site/cv/** Salary: €1,000.00 – €1,300.00 per month Work Location: On\-site