Description
Job Summary:
We are seeking an Executive Assistant to ensure service quality, customer satisfaction, and efficient management and operation of the hotel unit.
Key Highlights:
1. Ensure service quality and customer satisfaction
2. Efficient management and operation of the hotel unit
3. Promote attractive activities and services for guests
Flagworld Group operates across multiple business areas within the hospitality, travel, and leisure sectors. Currently, Flagworld Hotels operates a total of 27 hotels and resorts with approximately 1\.800 rooms, both nationally and internationally, and is recruiting an Executive Assistant (M/F) for its unit located in Celorico de Bastos.
The successful candidate will be primarily responsible for ensuring the service quality required by the Unit, complying with all applicable standards and procedures, and guaranteeing overall customer satisfaction.
Main Responsibilities:
Ensure efficient management and operation;
Ensure involvement in managing the Unit’s commercial activities;
Safeguard compliance with current legal provisions;
Promote attractive activities and services for guests and customers;
Define internal communication between Hotel and Guest;
Requirements:
Higher education degree in Hotel Management, Tourism, or Business Administration;
Proven experience in similar roles (minimum 2 years);
Results-oriented and effectiveness-focused;
Strong commercial and interpersonal aptitude;
Responsible, rigorous, and committed to work;
Stress-resistant and capable of working under pressure;
Strong professional aptitude for communication and teamwork;
Ability to plan and manage the Food & Beverage area;
Ability to lead, plan, and manage change;
Familiarity with the region and its tourism potential;
Candidates matching the desired profile should send their CV to rh@flagworld.pt
Type of position: Full-time
Compensation: €18,500.00 \- €22,500.00 per year
Experience:
* Team leadership: 1 year (Preferred)