CAFÉ OPERATOR

Description

Job Summary: Responsible for ensuring the smooth operation of the establishment and delivering outstanding customer service, fostering a positive and welcoming experience. Key Responsibilities: 1. Ensure the smooth operation of the establishment 2. Guarantee service quality 3. Outstanding customer service We count on you to **Ensure the smooth operation of the establishment:** Implement and promote necessary procedures for efficient operations, from preparation to customer service. **Guarantee service quality:** Maintain high service standards, offering a positive and welcoming experience to every customer. **Outstanding customer service:** Deliver attentive and personalized service, ensuring customer satisfaction and encouraging repeat visits. Therefore, bring with you **Affinity with Food Service and Cafés:** Genuine interest in this field, with willingness to learn and grow. **Relevant Experience:** Preferably prior experience in food service, cafés, or similar roles. **Proficiency in IT Tools:** Familiarity with Office tools and Winrest software is an advantage. **Technical Training in Food Service/Hospitality:** Technical-professional training in this area is valued and considered a differentiating factor. **What we offer you:** * Meal allowance, either as a cash benefit or via Dá Card (whichever option suits you best); * Telecommunications plan including voice, data, and equipment for permanent employees; * Internal Mobility Programs to support talent development; * Health and Life Insurance (for permanent employees), with optional extension of Health Insurance to family members under favorable conditions; * Onboarding and initial training program, Continuous Learning platform, and Financial Literacy Program; * Academic Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks; * Newborn Kit for your upcoming baby; * Annual Flu Vaccination, including administration (voluntary participation); * Somos Sonae Program, offering psychosocial, financial, and legal support to employees; * Mental Health Promotion Programs and Nutrition Consultations; * Discount and Partnership Program across 300+ leading brands; * Competitive salary.