Description
Job Summary:
Hotel GatRossio is seeking a Male/Female Receptionist to join its Front Office team, focusing on guest service and reception, as well as complaint management.
Key Highlights:
1. Guest service and reception with a focus on customer satisfaction
2. Ensuring guest loyalty through a proactive attitude
3. Teamwork capability
Hotel GatRossio is seeking a Male/Female Receptionist to join its Front Office team.
Requirements:
\- Guest reception and check-in/check-out procedures in accordance with Department/Hotel standards
\- Registering guests, verifying reservations, and entering information into the computer system
\- Ensuring guest loyalty through a professional and proactive attitude, consistently anticipating and exceeding guest needs and expectations
\- Complaint management
\- Professional experience in reception
\- Language proficiency: English and Spanish
\- Strong communication skills
\- Customer-oriented service mindset
\- Teamwork capability
Benefits:
Base salary above average
Transportation allowance
Meal allowance above average
Monthly productivity bonus
Birthday day off
Two additional vacation days as a company bonus
CVs must be sent updated to the following email address: rrhhgrossio@gatrooms.com.
Employment Type: Full-time
Benefits:
* Transportation allowance
Compensation: €1,000.00 \- €1,300.00 per month
Work Location: On-site