Junior Logistics Manager

Description

Summary: This role supports the management of 3PL partners and logistics vendors, focusing on operational efficiency, KPI tracking, and cross-functional collaboration within a fast-paced environment. Highlights: 1. Opportunity to manage day-to-day operations with 3PL partners 2. Work with cross-functional teams to improve delivery performance 3. Join a driven, international team valuing ownership and collaboration **Ready to lead, disrupt and reinvent the sleep industry?** We are **Emma – The Sleep Company**. Founded in 2015, we have grown into the world’s largest direct\-to\-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe. Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together. **Ready to awaken your best with us?** ### **What you'll do:** * Assist in managing the day\-to\-day operations of 3PL partners and logistics vendors. * Support the negotiation and monitoring of Service Level Agreements (SLAs), ensuring they align with company standards (OTIF, lead times, claim rates). * Track and report on logistics KPIs such as OTIF, cost per order, and backlog. * Participate in performance reviews with 3PL partners and collaborate on improvement actions. * Assist in resolving operational issues that arise, ensuring swift resolution to maintain performance. * Support in identifying and onboarding new carriers or logistics partners when needed. * Work with cross\-functional teams (Supply Chain, CX, Finance, and Tech) to help improve overall delivery performance and process efficiency. ### **Who we're looking for:** * A proactive communicator who can collaborate with various stakeholders, including external logistics partners and internal teams. * Strong analytical mindset with the ability to work with KPIs and operational data. * Some experience in logistics or supply chain management, particularly with 3PL or last\-mile carriers. * Ability to multitask and prioritize in a fast\-paced, dynamic environment. * Eagerness to learn and grow within the logistics space, with a strong desire to develop expertise in supply chain management. * Fluent in English, and German is a strong plus. Other EU languages are a plus. ### **What we offer:** * Pet\-friendly office environment. * Discounts on our products. * Health insurance, including dental. * 24 vacation days. * A multicultural and international work environment. * Company events that are actually enjoyable and build meaningful connections. * Ownership, trust, and support from day one to grow your career. **Become an Emmie** We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands\-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact. We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible. Upon your consent, we may use artificial intelligence (AI) tools to support parts of the hiring process, such as get the interviews transcript and summarised by AI. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please reach out to privacy@emma\-sleep.com