Executive - Client Services (On Demand)

Description

Summary: This role requires a solutions-first mindset, confidence, and the ability to lead conversations with demanding stakeholders in a fast-paced, global private aviation team. Highlights: 1. Manage all aspects of client journeys in private aviation with precision. 2. Operate in a high-pressure, fast-paced global team environment. 3. Benefit from global exposure and clear career growth opportunities. Job Profile: At Vista, we deliver exceptional experiences in private aviation and our On Demand Client Services Executives are at the heart of that promise. This role is designed for individuals who thrive in high\-pressure environments, communicate with confidence, and know how to lead conversations with demanding stakeholders. If you have a strong personality, a solutions\-first mindset, and the ability to stay cool under fire, this is your opportunity to join a fast\-paced, global team where no two days are the same. Your Responsibilities: As an On Demand Client Services Executive, you’ll be the primary point of contact for brokers and clients, managing every aspect of their journey with precision and authority. Your responsibilities will include:* Handling high\-volume, time\-sensitive requests from brokers with speed and accuracy. * Maintaining oversight on all operational aspects of the flight, including permits, crew readiness, weather, and documentation. * Coordinating tailored services beyond the flight. * Taking control of fast\-moving situations, making confident decisions, and keeping stakeholders informed. * Building trust through clear, proactive, assertive, professional communication. * Collaborating across global teams to deliver flawless execution under pressure. Required Skills, Qualifications, and Experience: * Experience in client\-facing roles (aviation, hospitality, luxury services, or related industries). * A strong, confident communication style—able to lead conversations and push back when needed. * Ability to manage multiple systems and platforms in real time. * The ability to stay calm, accurate, and decisive under pressure. * A resilient mindset and passion for delivering exceptional service. * Flexibility to work shifts, as part of a 24/7 global operation. We are as committed to your growth as we are to our clients: At Vista, you will benefit from:* Global exposure: Work with a diverse, international broker network and high\-profile clients. * Tech access: Use multiple platforms and interfaces to manage complex operations. * Career growth: Clear paths to leadership and cross\-brand opportunities. * Learning \& development: Tailored training, coaching, and opportunities to move across departments.