Sobral de Monte Agraco Buying Job Listings

Cloud Operations Engineer64840350312451120

Indeed

Cloud Operations Engineer

We are the world’s largest procurement consultancy. We use deep expertise and technology to help businesses "buy better", enabling organizations to choose suppliers who are green, ethical, diverse, and sustainable. This is an excellent opportunity for candidates looking to progress their career in cloud infrastructure, AWS operations, and DevOps practices. You will join an established engineering team working with modern cloud technologies to evolve and support the infrastructure that underpins Efficio’s internal applications, data workflows, and digital consulting tools. This is a **hands\-on role, where** you will primarily maintain, troubleshoot, and improve our AWS\-hosted environments, ensuring they are reliable, secure, and cost\-efficient. For this you will contribute with Infrastructure\-as\-Code, CI/CD support, routine maintenance, and operational monitoring. You will also be supported in achieving relevant professional certifications in AWS and associated tooling. **What will you be doing?** --------------------------- * Hands\-on experience managing public cloud infrastructure (ideally AWS). * Strong Linux administration skills. * Experience with containers (Docker; Kubernetes exposure is helpful but not required). * Strong Infrastructure as Code skills (ideally Terraform). * Solid troubleshooting skills and a proactive approach to issue resolution. * Good scripting capability (Python, Bash, etc.). * Experience supporting data\-heavy compute environments. * Administration of PostgreSQL or MSSQL databases. * Experience collaborating closely with software development and data teams. * Exposure to Azure or Oracle Cloud Infrastructure (OCI). * Experience supporting CI/CD tooling. * Experience with Jira, Confluence, or similar productivity tooling. v * **Growth:** We offer strong support for professional development, including AWS and DevOps certification pathways. * **Impact:** Contribute directly to Efficio’s mission of helping organizations buy better and drive positive social and environmental outcomes. * **The Team:** Work in a forward\-looking, collaborative engineering team supporting meaningful technology used by global clients. * **Tech Environment:** Gain exposure to modern cloud practices while working on systems with manageable complexity.

PV49+C7 Lisbon, Portugal

Negotiable Salary

Customer Service Representative - Japanese and English64168894848769121

Indeed

Customer Service Representative - Japanese and English

At Catawiki, every day brings the extraordinary! Whether it's Daniel Ricciardo's Formula 1 Car, a Woolly Mammoth's Skeleton, Lady Gaga's Jumpsuit or Usain Bolt's running shoe, we encounter exceptional objects every day. We're a one\-of\-a\-kind marketplace for buying and selling special objects! Each week we offer over 75,000 unique items in auction*,* carefully curated by our passionate in\-house experts. Having sold over 20 million unique objects to date, we're on a mission to become the world's most popular destination for special objects. As a growing, diverse and sustainable scale\-up, we proudly live by our core values: * Taking ownership and driving impact * Being open to change and feedback * Being passionate about our mission and our customers. If these values resonate with you, we'd love to explore how you can join us on this exciting journey! ### **What does the role involve?** At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both. The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services. ### **This is who you are** You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are: * Professional speaking and writing skills in **Japanese** and **English**; strong communication skills. * Strong analytical and critical thinking skills. * Preferably, previous experience in a customer service environment or a customer\-related role (hospitality, tourism, retail, call\-centre, etc.). * Ability to quickly switch between various customer channels, like phone and e\-mail communications. * Ability to positively interact with your team and other departments. * Available to work 40 hours per week. * **You are willing to commute to our Lisbon office and work in the office at least 2 days per week.** * **You are flexible with working at least 2 weekends a month and on some public holidays.** * This role is based in Lisbon, Portugal. **Hear what our current CS Representative say about the role:** "As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast\-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.". ### **In return** * Permanent Contract (with a 6\-month Probation Period). * A competitive Annual Gross Base Salary of **18\.000€**\-**23\.000€** depending on your level, competencies, and overall experience. * Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network. * A Work From Home Allowance to help with your monthly household bills. * Commuting between your home and our office is covered by Catawiki. * Amazing Office right in the centre of Lisbon. ### **Why You'll Love Working with Us** * **Create a Visible Impact** by working at scale in a global organisation that serves millions of customers across 80\+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business. * **Learn and Grow with Us** through our Learning \& Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression. * **A Culture of Connection** defines us. We're a passionate, diverse and collaborative team of 800\+ Catawikains and 60\+ nationalities, all coming together to build a one\-of\-a\-kind marketplace. We foster an inclusive and queer\-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team. * **Celebrate Life's Moments** with us at Catawiki. When you join us, you'll receive a €100 Catavoucher, and on each birthday, you'll get a €50 Catavoucher to celebrate. Enjoy an extra day off each year to "Pursue Your Passion". We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life's big moments like marriage, engagements, or moving house. Please note that benefits can vary by location. For specific information regarding what's available in your country, please consult your recruiter. ### **Our Offices and Way of Working** Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. That said, some roles may be an exception: if the job description states that the position is fully remote or 100% office\-based, that arrangement will apply instead. ### **Interested?** Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki's Applicant Privacy Policy. *If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.*

PV49+C7 Lisbon, Portugal

€ 18,000-23,000/year

Customer Service Representative - Dutch and English64168894867586122

Indeed

Customer Service Representative - Dutch and English

At Catawiki, every day brings the extraordinary! Whether it's Daniel Ricciardo's Formula 1 Car, a Woolly Mammoth's Skeleton, Lady Gaga's Jumpsuit or Usain Bolt's running shoe, we encounter exceptional objects every day. We're a one\-of\-a\-kind marketplace for buying and selling special objects! Each week we offer over 75,000 unique items in auction*,* carefully curated by our passionate in\-house experts. Having sold over 20 million unique objects to date, we're on a mission to become the world's most popular destination for special objects. As a growing, diverse and sustainable scale\-up, we proudly live by our core values: * Taking ownership and driving impact * Being open to change and feedback * Being passionate about our mission and our customers. If these values resonate with you, we'd love to explore how you can join us on this exciting journey! ### **What does the role involve?** At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both. The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services. ### **This is who you are** You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are: * Professional speaking and writing skills in **Dutch** and **English**; strong communication skills. * Strong analytical and critical thinking skills. * Preferably, previous experience in a customer service environment or a customer\-related role (hospitality, tourism, retail, call\-centre, etc.). * Ability to quickly switch between various customer channels, like phone and e\-mail communications. * Ability to positively interact with your team and other departments. * Available to work 40 hours per week. * **You are willing to commute to our Lisbon office and work in the office at least 2 days per week.** * **You are flexible with working at least 2 weekends a month and on some public holidays.** * This role is based in Lisbon, Portugal. **Hear what our current CS Representative say about the role:** "As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast\-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.". ### **In return** * Permanent Contract (with a 6\-month Probation Period). * A competitive Annual Gross Base Salary of **18\.000€**\-**23\.000€** depending on your level, competencies, and overall experience. * Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network. * A Work From Home Allowance to help with your monthly household bills. * Commuting between your home and our office is covered by Catawiki. * Amazing Office right in the centre of Lisbon. ### **Why You'll Love Working with Us** * **Create a Visible Impact** by working at scale in a global organisation that serves millions of customers across 80\+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business. * **Learn and Grow with Us** through our Learning \& Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression. * **A Culture of Connection** defines us. We're a passionate, diverse and collaborative team of 800\+ Catawikains and 60\+ nationalities, all coming together to build a one\-of\-a\-kind marketplace. We foster an inclusive and queer\-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team. * **Celebrate Life's Moments** with us at Catawiki. When you join us, you'll receive a €100 Catavoucher, and on each birthday, you'll get a €50 Catavoucher to celebrate. Enjoy an extra day off each year to "Pursue Your Passion". We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life's big moments like marriage, engagements, or moving house. Please note that benefits can vary by location. For specific information regarding what's available in your country, please consult your recruiter. ### **Our Offices and Way of Working** Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. That said, some roles may be an exception: if the job description states that the position is fully remote or 100% office\-based, that arrangement will apply instead. ### **Interested?** Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki's Applicant Privacy Policy. *If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.*

PV49+C7 Lisbon, Portugal

€ 18,000-23,000/year

Customer Service Representative - German and English64168894889347123

Indeed

Customer Service Representative - German and English

At Catawiki, every day brings the extraordinary! Whether it's Daniel Ricciardo's Formula 1 Car, a Woolly Mammoth's Skeleton, Lady Gaga's Jumpsuit or Usain Bolt's running shoe, we encounter exceptional objects every day. We're a one\-of\-a\-kind marketplace for buying and selling special objects! Each week we offer over 75,000 unique items in auction*,* carefully curated by our passionate in\-house experts. Having sold over 20 million unique objects to date, we're on a mission to become the world's most popular destination for special objects. As a growing, diverse and sustainable scale\-up, we proudly live by our core values: * Taking ownership and driving impact * Being open to change and feedback * Being passionate about our mission and our customers. If these values resonate with you, we'd love to explore how you can join us on this exciting journey! ### **What does the role involve?** At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both. The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services. ### **This is who you are** You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are: * Professional speaking and writing skills in **German** and **English**; strong communication skills. * Strong analytical and critical thinking skills. * Preferably, previous experience in a customer service environment or a customer\-related role (hospitality, tourism, retail, call\-centre, etc.). * Ability to quickly switch between various customer channels, like phone and e\-mail communications. * Ability to positively interact with your team and other departments. * Available to work 40 hours per week. * **You are willing to commute to our Lisbon office and work in the office at least 2 days per week.** * **You are flexible with working at least 2 weekends a month and on some public holidays.** * This role is based in Lisbon, Portugal. **Hear what our current CS Representative say about the role:** "As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast\-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.". ### **In return** * Permanent Contract (with a 6\-month Probation Period). * A competitive Annual Gross Base Salary of **18\.000€**\-**23\.000€** depending on your level, competencies, and overall experience. * Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network. * A Work From Home Allowance to help with your monthly household bills. * Commuting between your home and our office is covered by Catawiki. * Amazing Office right in the centre of Lisbon. ### **Why You'll Love Working with Us** * **Create a Visible Impact** by working at scale in a global organisation that serves millions of customers across 80\+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business. * **Learn and Grow with Us** through our Learning \& Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression. * **A Culture of Connection** defines us. We're a passionate, diverse and collaborative team of 800\+ Catawikains and 60\+ nationalities, all coming together to build a one\-of\-a\-kind marketplace. We foster an inclusive and queer\-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team. * **Celebrate Life's Moments** with us at Catawiki. When you join us, you'll receive a €100 Catavoucher, and on each birthday, you'll get a €50 Catavoucher to celebrate. Enjoy an extra day off each year to "Pursue Your Passion". We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life's big moments like marriage, engagements, or moving house. Please note that benefits can vary by location. For specific information regarding what's available in your country, please consult your recruiter. ### **Our Offices and Way of Working** Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. That said, some roles may be an exception: if the job description states that the position is fully remote or 100% office\-based, that arrangement will apply instead. ### **Interested?** Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki's Applicant Privacy Policy. *If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.*

PV49+C7 Lisbon, Portugal

€ 18,000-23,000/year

Senior Automations Engineer64147125996034124

Indeed

Senior Automations Engineer

**ABOUT US** Indie Campers is the leading campervan provider, dedicated to making road trips accessible and unforgettable for everyone. Innovation, product\-led growth, and an unwavering commitment to our customers are at the heart of everything we do. With more than one million nights rented and travellers from 169 countries, we provide a single and trustworthy digital experience for road trips in the United States, Europe and Oceania, with different campervan configuration options and even the chance to buy one of our vehicles. Our ambitions are big, and so are the challenges we embrace. We are scaling our technology organisation to unlock the next wave of automation and AI\-powered experiences that will delight customers and empower employees worldwide. **THE ROLE** As Indie Campers Senior Automation Engineer you will be embedded in the Tech Org, reporting directly to the CTO, with a clear mandate: accelerate business transformation and AI adoption across all global functions. You will design, build, and scale low\-code and AI\-driven automations that replace repetitive manual work, surface real\-time insights, and create step\-change improvements in efficiency and experience. This is a highly visible, hands\-on role for a builder who thrives on turning ideas into production\-ready systems, while quantifying its impact. **WHAT WILL YOU WORK ON?** * Own the automation strategy and its implementation within Engineering, Product, Data, and AI teams and in partnership with the remaining business units. * Design, develop, and maintain n8n workflows that integrate REST/GraphQL APIs, SaaS tools (AirTable, Spendesk, Twilio, Zendesk), internal micro\-services, and data warehouses (Athena, BigQuery, Postgres). * Embed AI everywhere by fine\-tuning or prompt\-engineering LLMs to classify tickets, run image inference, detect anomalies, summarise calls, draft personalised outreach, and trigger downstream actions. * Integrate diverse data sources at scale (Datawharehouse, SQL, object storage, telematics from our campervan IoT fleet) to power event\-driven automations and dashboards. * Prototype fast, ship often by delivering minimum\-viable automations in days, run A/B or shadow tests, and harden for robustness, observability, and security. * Champion engineering best practices in low\-code environments: version control, CI/CD, infrastructure as code, secrets management, and automated testing. * Coach and enable other teams by creating internal playbooks, templates, and guardrails so less\-technical colleagues can safely build their own flows. * Evaluate and introduce emerging RPA/AI tools, run POCs, and present recommendations directly to the CTO and senior leadership. **WHO ARE WE LOOKING FOR?** * 5\+ years building and operating business\-critical automations, with 2\+ years delivering production workflows in N8N, Make, Zapier, or comparable low\-code platform. * Demonstrated success integrating multiple data sources and APIs in high\-throughput, geographically distributed environments. * Hands\-on experience leveraging LLMs or other AI services to automate decisions or generate content with measurable ROI. * Proficiency in TypeScript/JavaScript or Python to extend low\-code platforms and comfort with Docker and AWS or GCP cloud fundamentals. * Familiarity with RPA frameworks (UiPath, Cypress, Robocorp, Robot Framework, etc.) is a plus. * Proven ability to influence stakeholders and drive transformation in a global, cross\-functional setting. * Excellent communication skills in English; **CORE VALUES AND OPERATING PRINCIPLES** * Customer First: Relentless in providing the best service at the best price to all customers. * Ownership: Proactively take ownership and deliver on our goals. * Committed: Work together, as a team, for the long\-term. * Learn, build and structure. * Be precise and go deep. **Are you ready to Go Indie?**

PV49+C7 Lisbon, Portugal

Negotiable Salary

Senior Lead, Business Systems64088892607107125

Indeed

Senior Lead, Business Systems

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon\-free. Our electric bikes and scooters have powered 700\+ million rides in 250\+ cities on 5 continents, replacing an estimated 150\+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally. We’re looking for a Senior Business Systems Lead to establish and scale a new function within the team’s Knowledge, Content and Information Systems group. This is a rare opportunity to build a program from the ground up, designing best\-in\-class systems, processes and tools that will enable and uplevel our global cross\-functional work. In this role, you’ll be more than a systems expert, you’ll be a strategic enabler. You’ll architect scalable solutions, automate reporting, and unlock insights that drive data\-informed decision\-making across the Public Affairs, Legal, and Operations teams. You’ll shape how Lime captures, analyzes, and uses data to influence global policy outcomes. This high\-impact role sits at the intersection of technology, data, and change management. It’s ideal for a self\-starter who thrives on ideation, innovation, and implementation and who wants to see their work adopted at scale by a mission\-driven global organization. **What You'll Do:** **Design and Build Systems** * Develop scalable, user\-friendly databases, dashboards, automations, and CRM functionality with Airtable and/or complementary platforms * Integrate emerging AI tools (e.g., ChatGPT, NotebookLM, Gemini) alongside the Google Suite, Tableau, Snowflake, to create next\-generation knowledge and reporting systems. * Translate complex business needs into intuitive solutions that drive adoption and deliver actionable insights. **Enable Teams Through Insights and Reporting** * Build analytics pipelines and reporting frameworks in collaboration with our data science organization that surface actionable insights for senior leaders. * Deliver clear, strategic outputs that help cross\-functional teams plan, measure impact, and identify opportunities. * Develop documentation, guides, and training to ensure adoption and long\-term success. **Optimize \& Manage Platforms** * Administer Airtable and other systems to ensure top performance, usability, and reliability. * Continuously refine architecture and workflows as organizational needs evolve. * Leverage automation and AI to unlock new efficiencies and scalability. * Continuously evaluate and/or implement new technologies, tools, and systems as business needs evolve. **Lead Projects \& Partnerships** * Drive complex cross\-functional projects end\-to\-end, from scoping requirements to successful delivery. * Partner with stakeholders across the Policy, Public affairs, Legal, and Operations teams to co\-create solutions and build buy\-in. * Collaborate with data science teams to build resources and tracking tools and optimize integrations * Provide technical leadership and problem\-solving throughout implementation. **Drive Adoption and Continuous Improvement** * Lead change management strategies that ensure smooth adoption of new systems across global teams. * Gather user feedback to identify improvements and anticipate challenges. * Train and onboard users for maximum impact. * Use data and insights to refine processes and drive efficiency across the organization. **About you:** **Education \& Experience** * 5\+ years of experience designing, implementing, managing and optimizing Airtable or comparable CRMs, database, and workflow systems (e.g., Smartsheet, Notion, Asana, Salesforce). * Strong background in data analytics, reporting, and insight generation. * Skilled in database and CRM design, automation, and integrations. * Proven success in change management, training design, and adoption strategies. * Airtable Academy certifications (Admin and Builder) required. **Skills \& Competencies** * Strategic systems thinker with a proven ability to design for scale. * Strong relational data modeling and database design skills. * Excellent analytical skills—able to turn data into insights and insights into action. * Confident communicator with both technical and non\-technical stakeholders. * Customer service mindset focused on solving problems and enabling others * Experienced program leader with a track record of guiding complex, multi\-stakeholder initiatives. * Curious, innovative, and AI\-literate, with a passion for applying emerging technologies to real\-world challenges. * Collaborative, self\-motivated, and adept at driving alignment across global, remote teams. \#LI\-REMOTE \#LI\-TG1 If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page. Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting\-operations@li.me for assistance.

PV49+C7 Lisbon, Portugal

Negotiable Salary

Revenue at Risk Officer64088892627329126

Indeed

Revenue at Risk Officer

**Who are we?** =============== At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. * Work closely with Sales Leadership across assigned region and/or line of business forming best practice for the organization. * Partner with senior leaders to advance opportunities and remove obstacles which impact customer satisfaction and sales. * At a minimum of once a quarter, the ROO, along with specified sales leaders will facilitate account reviews. The ROO will establish this process, develop artifacts, and track/report on progress. * The ROO will work directly with field sales to ensure that their accounts are appropriately classified in terms of risk and that an actionable remediation plan is identified. * Develop a tracking mechanism and reporting dashboard on the Account Governance program. * Review and manage the ARCR (At Risk Customer Review) process * Manage the Retention forecast, making sure we have an accurate view of our client portfolio at risk while taking actions to minimize client terminations. * Leverage customer engagement \& satisfaction data, partner with internal teams to prioritize and implement improvements and efficiencies. * Partner with Customer Success and Support on specified customer escalations (high value, high impact, and complex escalations) as a contributor to war room efforts and activities. * Drive specific initiatives as required by the Sales Leadership Team. * All other duties as assigned. **KNOWLEDGE \& SKILLS** * Strong interpersonal skills with ability to build multi\-level relationships in a large organisation. * Strong presentation and writing skills with proven ability to present compellingly in English at a minimum. * Proactive self\-starter, able to work unsupervised within agreed timeframes. * Record of successfully driving teams of multiple stakeholders to the achievement of measurable outcomes. * Experience attaining internal buy\-in and securing commitments from stakeholders. **EXPERIENCE** * A minimum of 5 year’s relevant experience in professional services management in a software organization, sales operations management, Client Success or similar area. * Experience of working in a global software company. * A background in change management, project management or program management would be adventitious for this role. **EDUCATION** / **CERTIFICATIONS** * Bachelor’s degree in Business or equivalent experience. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: · **Flexibility:** Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. · **Well\-being:** Access confidential one\-on\-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. · Medical, life \& disability insurance, retirement plan, lifestyle and other benefits\* · **ESG:** Benefit from paid time off for volunteering and donation matching. · **DEI:** Participate in multiple DE\&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). · **Career Development:** Access online learning and accredited courses through our Skills \& Career Navigator tool. · **Recognition** : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. * Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

PV49+C7 Lisbon, Portugal

Negotiable Salary

Principal Mobile Engineer63822937896323127

Indeed

Principal Mobile Engineer

What you’ll do:* As a Principal Engineer you’ll be at the heart of building world\-class systems for Sky. You will be responsible for contributing to, and helping shape the technical direction of the department, while helping us deliver on the technical aspects our departmental vision. * Set and maintain the long\-term technical strategy in collaboration with team members, and lead critical architectural decisions across their codebase in collaboration with senior leadership. * Provide technical leadership across entire codebases, acting as a subject matter expert and key decision maker for architecture, scalability, and system reliability. * Define strategic technical direction and develop actionable plans to improve KPIs. * Shape the engineering culture and establish technical standards that promote consistency, reusability, and high\-quality development practices across the organization. * Making good decisions about when to invest in building solutions ourselves, when to buy off\-the\-shelf and when to partner with 3rd parties. * Mentoring other software engineers on best practice and contribute to the development of others. * Raise the bar of the code quality and testing of the teams you work with to ensure the best possible journeys for our business and customers. * Lead platform\-level and strategic technical innovation efforts, evaluating and integrating emerging technologies that drive long\-term value in collaboration with senior leadership. What you’ll bring:* Experience and strong ability in Swift or Android * Ability to make good technical decisions and to convince others as to the merits and reasons for those decision. * Demonstrable track record in the design and delivery of leading\-edge strategic business solutions from concept through implementation. * You should display a high understanding of application design and architecture and have proven leadership skills. * Balancing the ability to get the job done and maintaining a high\-quality bar. * Have mentored other team members and committed to helping them improve.

PV49+C7 Lisbon, Portugal

Negotiable Salary

Director, Emerging Tokenization Solutions63822937930625128

Indeed

Director, Emerging Tokenization Solutions

**Our Purpose** *Mastercard powers economies and empowers people in 200\+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.* **Title and Summary** Director, Emerging Tokenization Solutions The Global Digital Enablement \& Commercialization team is looking for a Director, Emerging Tokenization Solutions to drive the global issuer go to market (GTM) and execution of emerging tokenization solutions starting with Agentic Commerce. The ideal candidate will embrace ambiguity and drive clarity by establishing strong, executable product vision and go to market strategies, bringing people together to execute. They should be highly motivated, intellectually curious, analytical, and execution focused. The Role * Define and build out the Agent Pay commercialization roadmap to empower issuers to deliver an optimal Agentic experience for cardholders through Mastercard’s suite of solutions, validating through customer feedback and providing recommendations to internal stakeholders on key focus areas, as required. * Become a true product expert in Agentic Commerce, reflecting and addressing the voice of our customers while representing Mastercard’s global product view in key customer conversations. * Establish and manage strong customer feedback loops to ensure that the voice of customers is incorporated into Global product development and prioritization to further evolve product functionalities and scale Agentic commerce. * Leverage Agentic and other emerging use cases to identify opportunities that will maximize issuer adoption and usage of our tokenization platform (MDES). * Motivate and collaborate with cross\-functional and cross\-geography teams, leveraging trust\-based relationships to establish high quality issuer enablement to support Agentic Commerce. * Navigate across cultures and geographies and leverage strong relationships with key groups across Mastercard to gain support and buy\-in for key decisions * Drive data\-driven business insights and action plans at the program level. Manage enablement and performance scorecards to continuously monitor and identify gaps and opportunities to enhance GTM strategy and execution. All About You * Commercialization or product management experience with excellent business acumen, strategic thinking, and relationship building skills * Strong analytical skills with ability to distil key insights from data, identify challenges and opportunities, imagine multiple solutions and execute accordingly * Excellent verbal and written communication skills– clarity of thought, articulate, able to capture and reflect complex topics in simple terms * Proven ability to engage with stakeholders in matrixed organizations to get things done and demonstrate problem solving skills to identify levers and overcome hurdles * A self\-starter who can effectively mobilize, influence, and lead large, cross\-functional internal and external teams across geographies * Ability to work with ambiguity and manage complex projects, successfully manage multiple responsibilities and tasks in a changing/fast paced environment * Evidence of achieving consistent high\-level success in a global organization **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

PV49+C7 Lisbon, Portugal

Negotiable Salary