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resolution)\n* **Respect response SLAs**\n* Maintain strong service levels and aim for First Contact Resolution through deep process expertise\n* **Communicate effectively with distributors** to ensure optimal processing times\n* **Contribute to customer retention** through proactive approaches and personalized solutions\n\n**You’re our perfect fit if:**\n---------------------------\n\n### **Technical Expertise & Adaptability**\n\n* You master **support tools** (Zendesk, CRM, tracking tools)\n* You have experience in complex and B2B customer service (at least 1 year)\n* You possess technical skills and can navigate multiple tools seamlessly\n* **English speaking is important**, given our international expansion plans\n\n### **Urgency Management & Organization**\n\n* You **thrive under pressure** and can handle multiple cases simultaneously\n* You master the art of **prioritization**, based on business and customer impact\n* You demonstrate **unwavering rigor**, documenting your internal actions for quality tracking\n\n### **Relational Excellence & Proximity**\n\n* **Customer proximity** is in your DNA: you naturally build connections\n* You show **empathy**, reassuring others even in tense situations\n* You adapt your **interpersonal approach** depending on your interlocutor (garages, distributors, internal teams), using appropriate language and macros to maximize your final objective\n\n### **Proactivity & Ownership**\n\n* You own each customer situation end-to-end, ensuring resolution every time\n* You **take initiative** to improve processes and customer experience, and escalate feedback, bugs, or related insights\n* You identify **opportunities for improvement** and propose concrete solutions\n\n### **Team Spirit & Collaboration**\n\n* **Team spirit** is essential: you naturally collaborate across all departments\n* You **escalate at the right time** and communicate effectively cross-functionally\n* You contribute to the **continuous improvement** of the 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Selected candidates will be contacted within 15 days.\n\nBy submitting your resume, you agree to the processing of your personal data for recruitment purposes, as outlined in our Privacy Policy available on our website. Your data will be securely stored and not shared with third parties without consent. You may access, correct, delete, limit, or object to the processing of your data. Data will be retained for this and future recruitment processes. 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We are looking for **experienced dining room professionals with a passion for hospitality**, attention to detail, and the desire to grow with us.\n\n**Main responsibilities:**\n\n* Serving and attending to customers at tables\n* Presenting dishes and suggesting wine pairings\n* Coordinating with kitchen and bar to ensure smooth service\n* Preparing and maintaining the dining area, ensuring an impeccable environment\n\n**Ideal candidate profile:**\n\n* Experience in restaurant service (minimum 1 year, preferably in full-service restaurants)\n* Good personal presentation and communication skills\n* Sense of responsibility, punctuality, and teamwork\n* Availability for rotating schedules (lunch and dinner shifts)\n\n**We offer:**\n\n* Meals included\n* Professional environment with a culture of respect and employee appreciation\n* Opportunities for growth\n\nSend your resume to osteriabellagio@gmail.com\n\nJob type: Full-time","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763216878000","seoName":"waiter-or-waitress-italian-restaurant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pt.ok.com/en/city-sobral-de-monte-agraco/cate-assembly-process-work/waiter-or-waitress-italian-restaurant-6441176022272112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"65d7c85a-2828-43a4-b1f7-5258ee965f55","sid":"29237a5b-6739-4b6e-8ed3-d1c1876c43ba"},"attrParams":{"summary":null,"highLight":["Passion for hospitality","Attention to detail","Teamwork and punctuality","Rotating shifts available","Meals included","Professional environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Montijo,Setúbal","unit":null}]},"addDate":1763216876740,"categoryName":"Assembly Process Work","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4294,4296","location":"QM8X+MX Agualva-Cacém, Portugal","infoId":"6428890972288112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Manufacturing Manager","content":"Are you ready to take a leadership role in production planning at a fast\\-growing start\\-up? Zumub is looking for a professional to organize and coordinate production processes, ensuring the right materials, efficient equipment use, and alignment with company goals.\n\nIn this role, you’ll work closely with Marketing and Finance to monitor sales, deadlines, and costs, while ensuring the production team delivers quality results.\n\nRequirements:\n\nDegree in Engineering, Management, Economics, or similar\n\nExperience in manufacturing\n\nStrong leadership and communication skills\n\nProblem\\-solving mindset and independent work ability\n\nExcel and ERP knowledge\n\nHighly organized, responsible, and proactive\n\nWe Offer: A dynamic, young work environment, flexible schedule with hybrid options after training, career growth opportunities, and employee perks such as health insurance, gym, and discounts. 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Elias Garcia 278, 2700-333 Amadora, Portugal","infoId":"6428890970675412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Warehouse Clerk Pharmaceutical Industry (m/f) - Amadora","content":"**Client**\n\nPharmaplanet is a Pharmaceutical Laboratory, but also a company providing specialized services in scientific and commercial areas.\n\nWe are seeking a Warehouse Clerk to integrate into a project for a Pharmaceutical Industry client based in Amadora.\n\n**Functions**\n\n* Receive and store raw materials, intermediates, and finished products;\n* Conduct stock inventories according to planning;\n* Actively participate in training sessions when called upon;\n* Ensure warehouse areas are maintained in good conditions of organization and cleanliness;\n* Ensure GMP documentation is correctly completed;\n* Dispense raw materials in the quantities requested by production or other internal clients, according to internal procedures;\n* Prepare product shipments to distributors;\n* Ensure correct identification of equipment comprising work sections (through labels, logbooks, and the equipment itself).\n\n**Requirements**\n\n* Completed secondary education;\n* Minimum 2 years of experience in similar roles, preferably in the pharmaceutical industry;\n* Availability for rotating shifts (mandatory);\n* Forklift driving license (mandatory);\n* Strong sense of organization and responsibility.\n\n**Offer**\n\n* Employment contract\n* Integration into a dynamic team\n* Shift schedule: 07:30\\-16:00; 15:30\\-00:00; 23:30\\-8:00 (Monday to Friday, with possibility of monthly rotating weekend shifts)\n* Base salary \\+ Meal allowance \\+ Shift allowance \\+ Night allowance / \\+ Overtime pay\n\nWorkplace: Amadora\n\nREF\\_ OpArm\\_Amadora\n\nSubmit your application through our website https://candidaturas.pharmaplanet.pt/emprego.php?idemp\\=operador\\-de\\-armazem\\-mf\\-amadora\\-1\n\nNote: Due to the expected high volume of applications, it will not be operationally feasible to provide feedback to all candidates. 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Reporting to the CEO, you will ensure projects are executed efficiently, resources are optimized, and organizational goals are met.\n\nRESPONSIBILITIES\n\nLead strategic initiatives from planning to delivery\n\nSolve complex, cross\\-departmental challenges\n\nProduce data\\-driven insights for executive decision\\-making\n\nAlign project execution with company strategy and priorities\n\nManage budgets, timelines, and resources\n\nPROFILE\n\nDegree in Business, Engineering, or related field; MBA desirable\n\nMinimum 3 years’ experience in project management, consultancy, or strategy roles\n\nStrong analytical, strategic thinking, and leadership skills\n\nAbility to work independently in a fast\\-paced environment\n\nBENEFITS\n\nCompetitive salary with performance\\-based incentives\n\nProfessional development and career advancement opportunities\n\nExposure to top\\-level company strategy and decisions\n\nHealth insurance, gym, staff discounts\n\nOn\\-site role in Cacém – Sintra\n\nZumub promotes equal opportunity employment.\n\nTipo de oferta: Período Integral","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761488000000","seoName":"business-strategy-project-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pt.ok.com/en/city-sobral-de-monte-agraco/cate-assembly-process-work/business-strategy-project-manager-6419046405414512/","localIds":"12","cateId":null,"tid":null,"logParams":{"tid":"fa36c32e-4430-4253-b1b8-2c0026a443e8","sid":"29237a5b-6739-4b6e-8ed3-d1c1876c43ba"},"attrParams":{"summary":null,"highLight":["Drive strategic initiatives","Lead cross-departmental projects","Competitive salary with incentives"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Lisbon","unit":null}]},"addDate":1761488000423,"categoryName":"Assembly Process Work","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4294,4296","location":"Tv. do Rio 9, 2730-208 Barcarena, Portugal","infoId":"6415965567347312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Hospital Sales representative Specialist - Lisbon region","content":"**Introduction to role:**\n\n\nAre you ready to make a meaningful impact in the world of healthcare? As a **Sales Representative Specialist,** you'll be responsible for selling specific products or groups of products, focusing on technical expertise in therapeutic classes and patient needs.\n\n\n You'll visit Hospital specialists and establish long\\-term relationships with key clients, driving sales performance and supporting the prescription of life\\-changing medicines.\n\n\n**Accountabilities:**\n\n* Responsible to implement brand strategy in the accounts under their responsibility\n* Engage Hospital healthcare professionals in discussions about approved prescription indications and product efficacy/safety profiles to support appropriate patient prescriptions.\n* Develop local strategies and business plans to meet or exceed sales targets.\n* Drive sales performance, ensuring forecasts and budgets meet or exceed expectations for the therapeutic area and territory.\n* Maintain deep knowledge of market demographics and related sales information within the assigned territory.\n* Adhere to regulations regarding interactions with healthcare professionals\n\n**Essential Skills/Experience:**\n\n* Experience as Sales Representative (3 years minimum)\n* Product Knowledge: In\\-depth understanding of specific company products, therapeutic classes, and patient needs.\n* Relationship Building: Ability to establish long\\-term relationships with key healthcare professionals.\n* Communication Skills: Proficient in engaging with healthcare providers about product indications, efficacy, and safety profiles.\n* Sales Strategy: Competent in developing local strategies and business plans in collaboration with Sales Managers to meet or exceed sales targets.\n* Market Awareness: Deep knowledge of market demographics and related sales information within the assigned territory.\n* Regulatory Compliance: Adherence to regulations regarding interactions with healthcare professionals\n* Result\\-Oriented: Strong drive to meet or surpass sales performance expectations.\n**Desirable Skills/Experience:**\n\n* Experience as Sales Representative in hospital setting\n* Adaptability: Flexibility to adjust strategies and approaches in different market conditions or therapeutic areas.\n* Innovation: Ability to develop creative solutions to market challenges and sales growth.\n* Networking: Strong ability to connect with a wide network of healthcare stakeholders and decision\\-makers.\n\n At AstraZeneca, you'll find yourself part of a global team dedicated to excellence and breakthroughs that genuinely impact patients' lives. Embrace the opportunity to work on intellectually stimulating challenges, supported by talented teams and access to great tools. With a focus on innovation and intelligent risk\\-taking, you'll be empowered to drive change, challenge norms, and make quick decisions. Our collaborative environment fosters learning, growth, and the chance to experience multiple careers while contributing significantly to our mission.\n\n\n Ready to take the next step in your career?\n\n\nApply now and become a key player in shaping the future of healthcare with AstraZeneca!","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761247309000","seoName":"hospital-sales-representative-specialist-lisbon-region","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pt.ok.com/en/city-sobral-de-monte-agraco/cate-assembly-process-work/hospital-sales-representative-specialist-lisbon-region-6415965567347312/","localIds":"12","cateId":null,"tid":null,"logParams":{"tid":"9fed0663-e2c1-4978-b53d-d5a888ebc5b1","sid":"29237a5b-6739-4b6e-8ed3-d1c1876c43ba"},"attrParams":{"summary":null,"highLight":["Sell healthcare products in Lisbon region","Build relationships with hospital specialists","Meet ambitious sales targets"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Lisbon","unit":null}]},"addDate":1761247309949,"categoryName":"Assembly Process Work","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4294,4296","location":"R. António Sérgio 5, 2780-199 Oeiras, Portugal","infoId":"6415664352588912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Consultant","content":"**Join us on our exciting journey!**\n\n\nIQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.\n\n\nAs a consultant to the IQVIA Analytics Solutions Team, you will lead strategic efforts with senior executives, brand teams, finance and others to develop global forecasts for the pharmaceutical industry.\n\n**The job: Consultant – On Site Deployment**\n\n\nYou will actively participate in the development, delivery and management of projects focused on marketing and sales analysis, including forecasting and consulting projects by:\n\n* Analyzing secondary data and market research to identify key findings and trends.\n* Conducting quantitative or qualitative analysis to support customer deliveries and business decisions related to data.\n* Assisting in the delivery of the various components of the project as senior support and monitor the quality of the final delivery.\n* Developing presentations for clients and attend meetings to analyze and advise on solutions.\n* Managing projects and workflows, ensuring successful delivery.\n* Developing detailed specifications and documentation, including business process documentation, point of purchase (POPs), customer data scorecards.\n* Handling promotional and sales data, market assessment and epidemiology, pipeline analysis and market research.\n* Mastering the various related consultancy methodologies and the pharmaceutical market, through the delivery of consultancy commitments and participation in formal and informal learning opportunities.\n* Having the ability to interact with the various teams, external and internal, to ensure the smooth functioning of teamwork.\n\n**Responsibilities:**\n\n* Manage projects and workflows independently.\n* Lead projects and initiatives with indirect supervision of analysts and communication with clients.\n* Analyze secondary data and table market research (quantitative and qualitative) to identify key findings and trends, and to support customer problems and results.\n* Able to work with Market Assessment and Epidemiology, Pipeline Analysis and Market Research, Forecasting Inline and Pipeline with senior support.\n* Create presentations independently for customers; participate, support and be present at client meetings, independently.\n* Work effectively with others inside and outside the organization to achieve the team goals, internally and externally.\n* Conduct extensive research to create a detailed forecasting methodology for the forecast / business problem provided.\n* Carry out market analysis, to include details on market characteristics (size and growth of the market, prescriptions, days of therapy, types of patients, market share, number of competitors, market trends, market attractiveness); competitors 'characteristics (product characteristics, competitors' marketing strategies, sales force activities, price analysis); prescribing characteristics (number of prescribers by specialty, medical prescription activity, unmet wishes and needs) that may be relevant to support predictions\n* Integrate qualitative and quantitative data and present forecast results in a structured manner; bring value\\-added insights to customers\n\n**Our ideal candidate will have:**\n\n* 4 years Consulting experience in a similar role\n* An Undergraduate or Masters Degree, with previous relevant health experience, an avid interest in health data and analysis and an understanding of local health markets.\n* Exposure and experience in statistics and consulting \\- demonstrative analysis, interpretation and problem\\-solving skills, working with large and multiple data sets to process data in the format required for analysis.\n* Fluency in essential, written and verbal English and any other European language (German or French as a priority), well\\-developed written and verbal communication skills, including presentations, leadership meetings, business and reports.\n* Advanced user in MS Excel, MS Access and MS PowerPoint, and skills in SAS, Oracle SQL, R Programming and Excel VBA would be beneficial\n* Previous experience may include: work experience in any of the following: forecasting, statistics, predictive modelling, core market research, technology and applications, sales force effectiveness, sales operations, business intelligence, epidemiology, HEOR, data mining, data governance, healthcare IT market research, marketing analysis, multichannel marketing, consumer marketing, branding ,managed markets, management consulting, outsourcing, offshoring, web analytics, development data and programming and Google Analytics.\n* Previous experience in health data is desirable, including data from doctors, patients and epidemiology.\n* Knowledge, experience and understanding of the fundamental processes and key issues of the pharmaceutical business and health sectors, their interaction and the impact of external / internal influences on decision making, growth and decline.\n* Ability to track POPs, processes and effective documentation of project\\-related work.\n* Knowledge of consultancy methodologies, tools and techniques.\n* Strong business acumen and understanding of business principles in sales and marketing.\n* Knowledge of professional / commercial associations, key people and companies.\n* Effective communication, project management and time management skills.\n* Strong ability to manage priorities so that deadlines are met, maintaining consistent, high\\-quality results.\n* Ability to think creatively and strategically.\n\n**CONSIDERATIONS** \n\nWillingness to travel at short notice. \"Project deployments can occur anywhere in Europe, with delivery primarily managed nearshore. On\\-site presence is arranged occasionally, based on specific business or client needs\"\n\n**Please submit your cv in English.**\n\n\nWe know that meaningful results require not only the right approach but also **the right people**. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and\n\n**Whatever your career goals, we are here to ensure you get there!**\n\n**We invite you to join IQVIA™.**\n\n\nIQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.\n\n\nAt IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. 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José de Sousa Rama 13, 2870 Montijo, Portugal","infoId":"6408887093273712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Advertising Assembly Operator","content":"Job Description / Requirements:\n\nMinimum 2 years proven experience;\n\nApplication of vinyl and lamination in general;\n\nQuality control of the final product;\n\nPersonal Profile:\n\nCreativity and good communication skills;\n\nCritical thinking and high sense of responsibility and autonomy;\n\nGood interpersonal skills and time management;\n\nVersatility, ability to work under pressure and in a team; Dynamic, organized and proactive;\n\nFlexible working hours;\n\nDriver's License for Light Vehicles (B).\n\nWe Offer:\n\nEmployment contract;\n\nIntegration into a young and dynamic team;\n\nCompetitive salary according to responsibilities;\n\nOpportunities for career progression.\n\nSend CV to geral@vbdp.pt\n\nType of offer: Full Time","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1760694304000","seoName":"advertising-assembly-operator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pt.ok.com/en/city-sobral-de-monte-agraco/cate-assembly-process-work/advertising-assembly-operator-6408887093273712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ac238e70-3240-40e2-9c32-8a2554e00bc1","sid":"29237a5b-6739-4b6e-8ed3-d1c1876c43ba"},"attrParams":{"summary":null,"highLight":["Minimum 2 years experience","Application of vinyl and lamination","Team dynamic and proactive"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Montijo,Setúbal","unit":null}]},"addDate":1760694304161,"categoryName":"Assembly Process Work","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4294,4296","location":"QM8X+MX Agualva-Cacém, Portugal","infoId":"6408885584141112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Industrial Production Manager","content":"RESPONSIBILITIES:\n\nOrganize production planning in line with company strategy and quality standards\n\nEnsure materials are available for production orders while controlling costs\n\nMonitor maintenance of equipment and ensure proper execution\n\nCollaborate with Marketing and Finance to align production with sales and deadlines\n\nQUALIFICATIONS:\n\nDegree in Engineering, Management, Economics, or related field\n\nExperience in manufacturing\n\nLeadership, problem\\-solving, and negotiation skills\n\nExcel and ERP knowledge\n\nResponsible, proactive, and organized\n\nBENEFITS:\n\nYoung, fast\\-paced environment with career growth\n\nFlexible schedule and hybrid work post\\-training\n\nGym, health insurance, and staff discounts\n\nOn\\-site position in Cacém – Sintra\n\nZumub values diversity and equal opportunity.\n\nTipo de oferta: Período Integral","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1760694186000","seoName":"industrial-production-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pt.ok.com/en/city-sobral-de-monte-agraco/cate-assembly-process-work/industrial-production-manager-6408885584141112/","localIds":"12","cateId":null,"tid":null,"logParams":{"tid":"87d70eaf-80f7-4adf-b67f-9ddd12c4a1d5","sid":"29237a5b-6739-4b6e-8ed3-d1c1876c43ba"},"attrParams":{"summary":null,"highLight":["Organize production planning","Ensure materials availability","Collaborate with Marketing and Finance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Lisbon","unit":null}]},"addDate":1760694186260,"categoryName":"Assembly Process Work","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4294,4296","location":"R. António Sérgio 5, 2780-199 Oeiras, Portugal","infoId":"6408885547225812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"3263 UI/UX Web Designer","content":"* Web Design\n* Moodle / JIRA / TLZ\n* Iterative approach using sprints\n\n\n \n\n**Required Security Clearance:** NATO SECRET \n\n \n\n**SCOPE OF WORK** \n\nThe Contractor shall support the NCI Academy by delivering the following outcomes: \n\n* User\\-Centered Design: Create designs based on user requirements and behavior, ensuring usability and accessibility.\n* UX Research and Testing: Conduct user research and usability testing to analyze and predict user behavior, providing actionable insights.\n* Design Standards: Develop and maintain style guides, design systems, and reusable patterns to ensure a consistent user experience across ALE systems.\n* Interface Design and Implementation: Produce user flows, wireframes, prototypes, and mock\\-ups, and deliver integration\\-ready UI outputs (HTML, CSS, JavaScript) so that development teams can implement directly.\n* Implementable Deliverables: Translate design outputs into integration\\-ready artefacts (e.g., HTML/CSS templates, style sheets, or other exportable formats) to minimize rework by development teams and enable smooth implementation in target systems such as Moodle or TMS, etc.\n* Graphic Design: Create original graphic assets (e.g., images, icons, sketches, and tables) to support the user experience.\n* UI Testing: Conduct testing of UI elements such as call\\-to\\-action buttons, banners, page layouts, flows, and links for landing pages.\n* Problem Resolution: Identify and troubleshoot UX\\-related issues (e.g., responsiveness, accessibility, consistency).\n* Continuous Improvement: Incorporate customer feedback, usage metrics, and usability findings into design iterations to continually improve user experience.\n\nThe Contractor shall provide UI/UX services across the following Academy Learning Environment (ALE) systems: \n\n* Moodle (LMS)\n* Training Management System (TMS)\n* Ticketing System (JIRA)\n* Adaptive Learning Platform\n* Training Lading Zone (TLZ)\n* NCI Academy Catalogue\n\nThe development of deliverables shall be progressive and iterative, prioritized according to the operational needs of the Academy and the sprint planning agreed with the Academy Technical Capability (TeC) Team. 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Develop and maintain style guides, design systems, and reusable patterns to ensure consistent user experience across ALE systems.\n* Integration\\-Ready UI Components: Convert approved designs into integration\\-ready outputs (HTML, CSS, JavaScript templates, or equivalent) suitable for direct implementation in ALE systems, particularly Moodle and TMS. Deliverables shall minimise rework for development teams.\n* UI Testing and Iteration Report: Documented testing results and implemented design improvements with measurable usability gains.\n* Develop, draft and produce Design Prototype for a TMS suitable to the Academy: Complete draft Design that meets the requirements of stakeholders within a month before testing.\n\n \n\n**SKILL, KNOWLEDGE \\& EXPERIENCE** \n\nThe Contractor shall provide personnel with the following qualifications and experience: \n\n \n\nEssential Qualifications and Experience: \n\n* Security Clearance: Hold a valid security clearance issued by their National Security Authority, covering the full period of the contract.\n* User\\-Centered Approach: Ability to understand and influence requirements in order to positively impact the user experience.\n* UI/UX Design Expertise: Proven knowledge and hands\\-on experience in UI/UX design for digital products and services.\n* Multi\\-Platform Design: Familiarity with UI/UX design for both web and mobile platforms.\n* Moodle Customization: Proven ability to customize and tailor the Moodle interface by using appropriate programming languages (e.g., HTML, CSS, JavaScript), including dynamic adaptation of content and styling upon image upload.\n* JIRA Design and Customization: Recent hands\\-on experience in designing and customizing JIRA interfaces, workflows, and dashboards to improve usability and user experience.\n* Technical Tools and Technologies: Proficiency with industry\\-standard design tools and technologies, including:\n* Proficiency with Sketch, InVision, Visio\n* Proficiency with Adobe Creative Suite (Photoshop, Illustrator, XD)\n* Proficiency with HTML, CSS (SCSS)\n* Proficiency with iOS and Android design principles\n* Proficiency with Design Systems and component\\-based design\n* Implementable Deliverables: Ability to deliver both design artefacts (wireframes, prototypes, mock\\-ups) and integration\\-ready outputs (HTML/CSS templates, style sheets, exportable components).\n* Collaboration: Strong communication skills in English (written and spoken), with the ability to work effectively in multidisciplinary teams and liaise with developers, system owners, and stakeholders.\n* Usability Testing: Experience in conducting user research and usability testing, and in translating findings into design improvements.\n\nDesirable qualifications and experience \n\n* Experience working with NATO or NCI Agency environments.\n* Knowledge and experience with Agile implementation methodology (e.g., sprint\\-based delivery).\n* Ability to advise on visual hierarchy and UX best practices for e\\-learning interfaces.\n* Experience with training platforms (e.g., Training Management Systems, Adaptive Learning platforms).\n* Familiarity with cloud\\-based environments and integration of UI/UX artefacts in enterprise systems.\n\nLanguage Proficiency \n\n* Level 3 English language skills according to NATO STANAG 6001: Listening (3\\); Speaking (2\\); Reading (3\\); and Writing (2\\) or according to Common European Framework of Reference for Language level B2\\-C1/Upper Intermediate\\-Advanced level).\n\n**This is a condensed version of the job description. 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