**Company Description** Why work for Accor? We are much more than a global leader. You are welcome as you are, and you can find a job and a brand that matches your personality. We support your growth and daily learning, ensuring your work brings purpose to your life, so that during your journey with us, you can continue exploring the endless possibilities at Accor. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! \#BELIMITLESS **Job Description** **Position Summary:** The Night Shift Receptionist is responsible for ensuring the smooth operation of the front desk during the night period, delivering welcoming, secure, and efficient service in accordance with Accor Group's quality standards. In addition to front desk duties, this role is also responsible for the **preparation and opening of the breakfast service**, ensuring everything is ready to welcome the first guests in the morning. **Main Responsibilities:** * Receive and welcome guests during the night shift, delivering an excellent guest experience. * Perform accurate check-ins and check-outs in compliance with current internal procedures. * Answer phone calls, respond to emails, and provide information about hotel services. * Monitor and control access to hotel facilities, ensuring compliance with security regulations. * Carry out administrative and operational tasks assigned to the night shift, including end-of-day closing and nightly audits when applicable. * Respond promptly and professionally to requests or emergency situations. * Prepare and set up the breakfast area (arranging the room, replenishing supplies, preparing equipment, etc.). * Ensure the breakfast service opens according to scheduled times and established quality standards. * Guarantee cleanliness and presentation of the dining area before guests arrive. * Collaborate with other departments to ensure an effective handover to the morning shift. * Record and report all relevant incidents occurring during the shift. **Qualifications** Your experience and skills include: Personalization and service focus are essential **Additional Information** Experience in the field is an advantage Previous experience with the Opera system or a related system Fluency in English; additional languages are a plus, additional languages are a plus. Your team and working environment: In 1 to 2 sentences, introduce the team environment, hotel, or office in a way that reflects the culture Note: customization can be included for any local or specific legislative requirements, such as work permits Our Commitment to Diversity \& Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talents.