Supervisor, People Services

Description

Job Summary: Hikma is recruiting a Supervisor, People Services to join the Human Resources department and supervise payroll processing, personnel administration, and the team. Key Highlights: 1. Integrate the Human Resources department 2. Supervise the People Operations/Payroll team 3. Ensure legal compliance in payroll and administration Description: Founded over 40 years ago by Samih Darwazah in Jordan, Hikma’s purpose is to provide high-quality, affordable medicines to the people who need them. Built on very solid foundations, we continue daily to innovate and find practical solutions that transform the lives of the millions of people we serve. In the late 1980s, we expanded beyond the Middle East and acquired land in Portugal to build a manufacturing facility for sterile injectable pharmaceuticals. This was a pivotal turning point for the company and our first step into a new region. Today, in Portugal, we employ over 1,000 people across three manufacturing facilities for injectable medicines. Hikma seeks to recruit a **Supervisor, People Services** (m/f) to join its **Human Resources** department on a hybrid basis. **Key Responsibilities:** **Payroll & Benefits** * Supervise monthly payroll processing, ensuring accuracy, timeliness, and legal compliance * Validate payroll variables (overtime hours, allowances, absences, bonuses, expense reimbursements) * Ensure correct tax and social security classification * Coordinate monthly and annual payroll closings * Conduct regular internal payroll audits * Analyze and correct deviations, inconsistencies, or non-conformities * Prepare documentation for internal, external, or corporate audits * Guarantee traceability and archiving of payroll documentation **Administrative Area** * Manage employment contracts, amendments, renewals, suspensions, and terminations * Ensure correct application of Portuguese labor legislation * Maintain up-to-date and compliant individual employee files * Ensure documentation (work visas) for foreign employees * Supervise attendance control systems * Monitor absenteeism, holidays, leaves, and working hour regimes * Ensure correct application of overtime and compensatory rest **Social Security and Reporting** * Ensure fulfillment of all declarative obligations to Social Security and the Tax Authority * Respond to official inquiries (e.g., Single Report) * Manage communications with ACT (Authority for Working Conditions), insurance providers, and occupational health services * Support official inspections and information requests * Prepare operational reports for People Operations and Payroll * Guarantee data quality and reliability in HR systems * Propose process improvements, automation, and best practices * Support corporate initiatives and cross-functional People Operations projects * Support IT system updates to comply with legal changes **Team Supervision** * Supervise and support the People Operations/Payroll team * Ensure technical training, mentoring, and professional development * Promote best practices, rigor, and focus on employee service #### **Mandatory Requirements** * Bachelor’s degree in Human Resource Management, Business Administration, Accounting, Law, or related field * Minimum 5 years’ experience in payroll and personnel administration * Experience in payroll audits * Strong knowledge of Portuguese labor and social security legislation * Excellent proficiency in Excel and HR/Payroll systems * Professional-level English, both written and spoken * High degree of accuracy and attention to detail * Ability to organize and prioritize tasks effectively * Ability to work under demanding deadlines * High level of confidentiality and professional ethics #### **Preferred Requirements** * Additional training in Labor Law * Training in Payroll and Administrative HR Management * Experience in an industrial or multinational environment * Experience supervising teams #### **Valued Competencies** * Ability to supervise and coordinate work * Strong analytical and problem-solving skills * Good interpersonal and teamwork abilities **We Offer:** * Competitive compensation package aligned with responsibilities * Life Insurance * Health Insurance * Opportunity to join a rapidly expanding global group If you believe this is a good opportunity for your professional career, join us and contribute to Better Health, Within Everyone’s Reach, Every Day. Location: Sintra, Sintra, PT